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Tom Murphy, director of the Human Resiliency Institute at Fordham University in New York

Reclaiming the skies

After the attacks on 9/11, survivors were helped by the Human Resiliency Institute at Fordham University in New York. Director Tom Murphy explains how similar techniques are being used to provide airport workers at JFK with the personal tools to improve the airport experience for passengers and workers alike.

 

 

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All audio interviews carried out by David Spencer. For more information, visit
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