Birmingham voted UK’s best large airport

A ‘Which? Travel’ survey has voted Birmingham Airport as the Best UK Airport in the large airports category – those serving more than four million passengers annually.

More than 8000 Which? Travel members took part in the survey and were asked to rate airports they had travelled from in the last 12 months in each of the seven categories – airport design, environment, information/navigation, queues/delays, parking, catering and shopping.

Birmingham Airport received four out of five stars in six of the seven categories and was one of 28 airports to be rated – Heathrow, Gatwick and Manchester also featured in the large airports category.

Paul Kehoe, CEO of Birmingham Airport, said, “This survey demonstrates that our hard work and investment is paying off and that our customers are benefitting from the many improvements we’ve made.

“We know that Birmingham Airport offers a hassle free alternative to some airports in the south east for both getting to the airport and travelling through the terminal so these results reinforce this.”

Since 2009, Birmingham Airport has opened a new International Pier and last year merged the two terminals to become a one terminal facility, providing a larger security search area and opening more shops and restaurants.

9 January 2012