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Passenger Terminal Expo 2013 hailed as most successful ever

The 19th Passenger Terminal Expo (PTX) took place at Palexpo in Geneva, Switzerland on 9-11 April 2013 and was described as the “most successful Passenger Terminal Expo ever”.

More than 180 international companies exhibited and around 3,500 delegates and visitors attended PTX 2013, bringing together CEOs, architects, airport and airline executives, suppliers, key decision makers and buyers from across the world and providing an excellent platform for exhibitors to showcase their latest innovations. There were many new product launches held at PTX this year, including new software, innovative self-service systems, furniture designs and baggage handling units, all of which were well received by visitors to the event.

Pieter Havenaar, managing director, baggage handling systems, Vanderlande Industries, who exhibited at the show, commented, “Passenger Terminal Expo is a great networking exhibition that allows us to communicate with our customers on a face-to-face basis. This year we have been sharing information with our clients on our VIBES solutions, which has been very beneficial. The show in Geneva is lively, active and busy, and lots of new contacts have been made as well as renewed with existing clients. The show has been extremely well attended and for us, Passenger Terminal Expo is like coming home.”

Visitor Azlan Morad, airport/aviation consultant, Criss Cross International, added, “I have been following Passenger Terminal Expo for the last few years and enjoy the familiarity of the show. It is a great place for networking and also to find new work. As a consultant it is important for me to see and understand what is new in the industry and PTX helps me to do this. I am also able to gain some new contacts and see the latest technologies being launched. The diversity of exhibitors and visitors is great and I don’t think the show could be done any better.”

Successful conference

The Passenger Terminal Conference 2013 was held during the three-day event in Geneva and speakers covered a number of exciting topics, including Airport Design, Planning and Development; Environment and Sustainability Developments; Baggage Processing, Tracking and Identification; Customer Service and Passenger Experience; and Social Media, Branding, Marketing and Advertising.

The conference was hailed as a complete success enjoyed by all that attended, with Eric Barnier, head of IS strategy, Aeroports de Paris, enthusing, “The Conference has been great and I have particularly enjoyed the presentations on new technology, systems integration, IT and communications. Of course there were many other great sessions I wanted to attend but there just isn’t enough time! The Conference is a great way of gaining other people’s points of view on topics affecting our industry and a way of sharing our experiences. The Expo is also a good way to learn from all the companies present and look at all the new technology coming into the market place.”

Skytrax Awards

The Skytrax World Airport Awards were also held at PTX, recognising the best airports in the industry in a number of categories including World Best Airport, Airport Shopping, Security Processing and Leisure Amenities. Singapore Changi Airport was named World’s Best Airport in 2013 while Amsterdam Airport Schiphol picked up the prize for best airport in Europe.

"The collaboration with Passenger Terminal Expo enables Skytrax to host the World Airport Awards at a venue that offers very clear synergies between the two events," said Edward Plaisted, CEO of Skytrax. "It provides the platform to publicly honour the winning airports, whilst at the same time delivering an awards ceremony that is not influenced by any third party – this concept is of paramount importance to us.”

A full list of all the winners can be found here:

For more news from Passenger Terminal Expo 2013, including information on the hottest products and technologies launched at the show, visit

Here's what other visitors has to say about the event:

Kirill Nedelko, head of GSE department, CSK Group, commented, “This is my first time here and I have come along following the recommendation of my clients, who said it is a great place to come and do business, and I’d have to agree. So far I have had several good meetings and have found the Expo to be a great place to make contacts. I am also keen to see the new technologies being launched, in particular the variety of self-services offerings which have been most interesting. I will definitely be returning to the event in 2014.”

Patrik Anderson, director business development, transportation, Axis Communications, said, “Passenger Terminal Expo is a fantastic show to meet clients and network with other companies in the industry. We attend every year and it just keeps getting better and better. The Conference has also been great, with the presentations on security and operations of most value to me.”

Visitor Karl Smith, senior project manager, Beumer Group, enthused, "This is my first visit to Passenger Terminal Expo. I have just started work on a new project for the Beumer Group, so this is all very new to me. There's loads to see here and my first impressions are very good. The exhibition provides a great networking opportunity and I am learning lots about the industry."

Delegate Joseph Romano, architect at RS&H, commented, "The conference is very good this year, but I wish I were more than one person, as there are so many topics being covered it would be good to take in all of them. Primarily the show offers an excellent networking opportunity."

And here's what other exhibitors thought of this year's PTX:

Richard Wilkes, aviation business development manager, NEC Displays, said, “PTX 2013 is great as all the right people attend, anyone who is interested in building a new terminal, all the people who we’ve been involved with, have been to the stand and are really interested. We do a lot of exhibitions and sometimes you don’t get the right people coming but this show is always fantastic for us. Our stuff is very visual so you need exhibitions to be able to show it properly and PTX enables us to do that.”

Romi Singh, president, Aviation Research Corporation, enthused, “The audience at Passenger Terminal Expo is internationally sophisticated, they are aware that this is a commercial organisation and they are here because they value the commercial aspect of the event and are genuinely interesting in a business to business exchange, and that is what I appreciate the most.”

Jana Eull, marketing manager, Materna Integrated Passenger Services, commented, “This year we have been demonstrating our self bag drop and self boarding gate to visitors, who have shown a real interest in both solutions. We have also launched a new app for check-in which offers a real mobile application for passengers. There has been a lot of good feedback and everyone is very positive about our solutions. Passenger Terminal Expo is the most important event in Europe and for us it is a great way to meet our home market – we are a German company and so coming to this event to communicate with our European customers is great. The event provides a wonderful networking experience and we will definitely be back in Barcelona in 2014.”

Petra Ollhoff, manager marketing communications, CONRAC, explained, “Passenger Terminal Expo is so important as it is the only show dedicated to the airport terminal industry. Therefore we know when we come here we are going to see the right kinds of customers. The show also enables us to catch up with our existing clients, which is an important part of maintaining our relationship with them. This year we have been showcasing our new display screens and the feedback has been very positive. We will most definitely be returning in 2014.”

Paul Williams, CEO, Zoeftig, said, “PTX provides an excellent platform for us to reach new and existing clients. The show is becoming more and more international every year, with more visitors from the USA and Asia attending. It is the biggest and best show for us and the place where we showcase our latest developments and prototypes. The show allows us to communicate the latest developments within Zoeftig’s product range, but also share our knowledge of high quality products and suitable, long-term investments.”

Pablo Reich, executive vice president, Arconas, commented, “This year we have launched our Compass tower system, which is a collaboration between Arconas and Entro. The feedback from visitors has been great and the whole event has been very well attended. The variety of exhibitors and visitors is very diverse, and we are very pleased with this year’s event.”

Passenger Terminal Expo 2014 will be held in Fira Barcelona, Spain on 1-3 April.

April 12, 2013


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