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HAS launches online wayfinding tool for Texas airports

Houston Airport System (HAS), the operator of George Bush Intercontinental and William P Hobby airports in Texas, has launched a new interactive wayfinding tool that is available to passengers via its website, without the need to download a separate app.

Created by San Francisco-based software developer LocusLabs, the app provides turn-by-turn wayfinding instructions for departure gates, facilities and concessions, using any device or browser, whether it’s a smartphone, desktop PC, laptop or tablet.

Both graphic and text directions are provided for each step, as well the estimated time it will take to walk to the destination. It also offers searchable navigation, with location information and search terms for points of interest including gates, ground transportation, ticket kiosks, shops, restaurants, and security checkpoints.

Kathleen Boyd, head of marketing for HAS, said, “The fact that there is no app necessary offers another powerful and valuable tool to our customers, who already use our passenger journey-focused award-winning website to find a wide variety of information and services on a daily basis.”

Campbell Kennedy, co-founder and CEO, LocusLabs, said, “We are proud to partner with HAS, whose innovative thinking is bringing passengers the optimal digital travel experience in whatever channel or app they may be using.”

Written by Daniel Symonds

June 26, 2017


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