Passenger Terminal Today.com
The daily portal for the latest airport passenger terminal news and views
   Sort by: relevance most recent



NEWS >>

Bristol Airport trials self-service bag drop

Self-service bag-drop technology is now in operation at Bristol Airport in the UK, with 12 self-service kiosks and four bag-drop desks installed within the EasyJet check-in area.

It is hoped the technology will reduce processing time and queueing compared to the standard bag-drop system. Passengers simply weigh and tag their bags before placing them on the baggage system at a bag-drop desk. Customer service hosts are also on hand to assist passengers throughout the trial.

Phil Holder, head of operations support at Bristol Airport, said, “The trial is already speeding up the process for passengers and the initial feedback has been very positive. We are always looking for ways to improve the passenger experience and this trial is an example of how the latest technology can enhance the airport journey.”

Paul Hickox, head of airport systems and sales for Rockwell Collins, the creators of the technology, said, “There is no ‘one-size fits all’ bag-drop solution because different airlines have different passenger processing models. We were able to create the best solution for Bristol Airport because of our deep understanding of airports and bag-drop technology.

“We look forward to seeing the new self bag-drop solution from Rockwell Collins have a positive impact for passengers as it has done in all other deployments in recent months.”

Written by Kirstie Pickering

July 18, 2017





RECEIVE THE
LATEST NEWS


Your email address:



Monthly Poll >>

What is the biggest challenge facing the African aviation sector today?

SUPPLIER SPOTLIGHT

Click here for listings and information on leading suppliers covering all aspects of the passenger terminal industry. Want to see your company included? Email Damien de Roche.

View all suppliers >>

Passenger Terminal World >>

Read latest issueNEW DIGITAL EDITION:
Passenger Terminal World January 2018 is now online.

Read now.


More Information>>

Railway Terminal World >>

Read latest issueNEW DIGITAL EDITION: From the publishers of Passenger Terminal World, the only magazine dedicated to railway terminal and station design and technologies.


Read the free digital edition >>


TV >>

iGA releases video showcasing Istanbul New Airport

Watch Now >>

Annual Showcase 2018 >>

Read latest issueNEW DIGITAL EDITION:

Passenger Terminal World Showcase 2018 is now online.

Read now.


More Information >>