Airports continue to harness self-service technology to enhance efficiency, streamline customer service, and reduce cost.…
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An independent survey carried out by the Transportation Research Board (TRB) has recognized Miami International…
The Australian Government has approved Canberra Airport’s 2014 Master Plan, setting out the airport’s strategic…
Scandinavian Airlines (SAS) has opened two new Café Lounges for frequent flyers at Trondheim and…
Houston City Council has approved a US$1.38m proposal to purchase 45 self-service kiosks that will…
Bristol Airport has come out on top of a punctuality league created by analytics firm…
Helsinki Airport has announced it will get the long-awaited train connection this summer when the…
John Jarrell, head of the airport IT unit of Amadeus IT Group explores how the pre-departure experience is being re-imagined through self-service technology
Airports can enhance the customer experience by understanding their needs through location-based technology
Robert Chicas, a director of Aviation + Transportation at HOK, explains how airport design has evolved over the past 20 years and offers some predictions for the future