Eindhoven Airport deploys self-service bag drop units

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Eindhoven Airport in the Netherlands has introduced a number of self-service bag drop terminals to help expedite the departure process for Transavia and Ryanair passengers. The Scan&Fly terminals have been installed by baggage-handling specialists Type22.

Joost Meijs, managing director for Eindhoven Airport, said, “Eindhoven Airport is always eager to fulfil our customer’s wishes and needs. In our self-service bag drop area, passengers are welcomed by our ground staff before they check in their hold baggage themselves. This is faster than the traditionally check-in desks. We believe that this is the future of the check-in process at airports.”

Ivar van der Smaal, project manager for Eindhoven Airport, said, “We wanted to improve the passenger experience at Eindhoven Airport with self-service bag drop technology and chose Scan&Fly because of its user friendliness and its smart retro-fit design.

“An instruction video and signage make sure that passengers are well prepared. We created a preparation area where we prepare the passengers before they start with the self-service bag drop experience. This ensures fast self-service times and increases the airport’s terminal capacity.”

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Helen has worked for UKi Media & Events for nearly a decade. She joined the company as assistant editor on Passenger Terminal World and since progressed to become editor of five publications, covering everything from aviation, logistics and e-commerce to meteorology. She has a love for travel and property and has redeveloped three houses in three years. When she’s not editing magazines, she’s running around after her two boys and their partner in crime, Pete the pug.

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