Ben Sampson, Author at Passenger Terminal Today

EXPO NEWS: More new exhibitors than ever before!

Ben Sampson — Fri, 23 Feb 2018 00:00:00 +0000

With over 280 exhibitors, this year’s Passenger Terminal EXPO in Stockholm, Sweden, 20-22 March, includes a number of companies exhibiting at the show for the first time. The following 10 companies will all be making their first-ever appearances at the show, providing a fresh perspective on the passenger experience, and offering airports a number of innovative solutions to keep them one step ahead of the technology curve. The expo is free to attend – register here.

Continue reading EXPO NEWS: More new exhibitors than ever before! at Passenger Terminal Today.

ACI Europe finds that Brexit is still a burning issue for airports

Ben Sampson — Wed, 24 Jan 2018 00:00:00 +0000

Dr Michael Kerkloh, president of ACI Europe and CEO of Munich Airport, addressed the airport community at a reception event last night (January 23), where he spoke about European aviation and the exceptional traffic growth during 2017, as well as the need to maintain Open Skies in Europe.

Kerkloh also issued fresh warnings about the potential impact of Brexit, the shadow of airline protectionism and the ongoing evaluation of the EU directive on airport charges.

Continue reading ACI Europe finds that Brexit is still a burning issue for airports at Passenger Terminal Today.

Survey shows airports are using IT systems to attract airlines

Ben Sampson — Mon, 04 Dec 2017 00:00:00 +0000

Effective and efficient IT infrastructure is increasingly being used by airport terminals as a way to attract new business, according to the latest report by management consultancy Frost and Sullivan and commissioned by IT company Amadeus

The report, Strengthening the Airport Proposition, is made up of 18 interviews from industry executives and a survey of 50 airports. It concludes that competition between airports is set to intensify and that those which offer modern IT systems to airlines and passengers will have a commercial advantage.

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Airports lose fewer bags ahead of new regulations

Ben Sampson — Wed, 03 May 2017 23:00:00 +0000

The number of bags mishandled by airports has dropped 12.5% compared with last year, according to SITA’s Baggage Report 2017.

According to the annual report, 21.6 million bags were mishandled in 2016, while airlines carried 3.77 billion passengers, meaning 5.73 bags per thousand passengers were mishandled, the lowest rate ever recorded. In 2015 22.3 million bags were mishandled for 3.56 billion passengers, a rate of 6.53 bags mishandled per thousand passengers.

SITA estimates that the global bill for recovering and reuniting passengers with their bags was in the order of US$2.1bn in 2016.

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Lyon Airport opens new terminal to low cost carriers

Ben Sampson — Wed, 12 Apr 2017 23:00:00 +0000

The first passengers have traveled through Lyon-Saint Exupéry Airport’s new terminal after it opened its doors to the first low cost carriers.

Terminal 1 Hall B is being built into the existing Terminal 1 and doubles the size of the airport. The new Terminal 1, which will be fully opened during the summer, will cover 70,000m² and increase the airport’s annual capacity to 14 million passengers. Lyon-Saint Exupéry Airport handled 10 million passengers in 2016.

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Connected concierge robot revealed at Passenger Terminal Expo

Ben Sampson — Wed, 15 Mar 2017 00:00:00 +0000

An ‘information robot’ that can be remotely controlled over the internet has been launched at Passenger Terminal Expo 2017.

The CAIBA robot has been developed by Japanese company Indy Associates. It provides travelers with information, answer questions and guides them to their required locations.

The developers hope the robot, which is currently in the testing phase, will one day enable concierge services to be remotely provided in airports by mobility-challenged home-workers.

Continue reading Connected concierge robot revealed at Passenger Terminal Expo at Passenger Terminal Today.

Tote-based baggage handling certified by the TSA

Ben Sampson — Tue, 14 Mar 2017 00:00:00 +0000

The Beumer Group’s tote-based baggage handling system, CrisBag, has been certified by the Transport Security Administration for in-tote security screening, the company has announced at Passenger Terminal Expo 2017 in Amsterdam.

Kim Madsen, senior system manager of IT and Controls, Airport and Logistics Systems for the Beumer Group, said, “CrisBag has 100% tracking, it needs less maintenance and consumes less power compared to traditional conveyors. The certification means that US airports can now consider this technology.”

The certification of CrisBag applies to USA airports making migration to a RFID-enabled tote-based baggage handling system more attractive to airports there.

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