Caitlin Thomas, accessibility programs coordinator at Calgary Airports, leads initiatives that identify and remove barriers to equal access, implements innovative solutions, and facilitates meaningful dialog through the airport’s Accessibility Advisory Committee. 

We will rarely hear someone say aloud “accessibility doesn’t matter’, but it’s said silently hundreds of times a day – in the way passengers with disabilities are treated as exceptions and accommodations are reactive rather than built-in.

Continue reading OPINION: From intent to impact – Accessibility’s hidden risk at Passenger Terminal Today.

Aena has presented its latest innovation roadmap at the PTE World Conference in London, outlining the company’s strategy to support the transformation of airport operations and infrastructure.

The Spanish airport operator, which manages London Luton Airport and has recently acquired Leeds Bradford and Newcastle airports, said its long-term strategy is built around four key areas: improving the passenger experience, developing autonomous airport capabilities, exploring new business models and strengthening sustainability.

Vanesa Calvo, head of financing and innovation trends at Aena, presented the framework, which focuses on enhancing the end-to-end passenger journey while integrating new technologies across airport operations.

Continue reading PTE WORLD DAY 3: Aena outlines airport innovation roadmap at Passenger Terminal Today.

PTE World 2026 took flight today at Excel London. The world’s leading international airport conference and exhibition is bringing together more than 450 exhibitors and over 500 expert speakers to showcase their technical innovations and share their deep expertise with a global audience of industry insiders from across the world. The excitement is palpable, with crowded expo halls and packed conference rooms from the get-go. Here’s just a taste of what’s on offer.

Highlights from the show floor

Airport Ypush spotlights its electrically powered wheelchair
On show at the Brintal booth, the Airport Ypush is an electric wheelchair providing seamless power assistance to passengers with reduced mobility.

Continue reading PTE WORLD DAY 1: Highlights from the first day as PTE World 2026 lands in London at Passenger Terminal Today.

The doors to PTE World will open on Tuesday, March 17, at Excel London, bringing the airport industry to life with fresh ideas and cutting-edge innovations. Here’s a sneak peek at what awaits visitors on the show floor at this year’s event.

goDigitag: digital baggage tags to improve the passenger experience

goDigitag will be showcased on the Embross booth, demonstrating how digital baggage solutions can complement next-generation self-service passenger journeys.

Continue reading PTE World touches down in London tomorrow at Passenger Terminal Today.

Ahead of PTE World Conference 2026, which is taking place in London next week (March 17, 18 & 19), PTT speaks with Steven Yiu, executive director of airport operations at Airport Authority Hong Kong, who is set to deliver a presentation titled ‘Transforming HKIA: innovation, seamlessness and excellence in passenger experience‘. In this Q&A, Yiu shares some of the insights he plans to share at the conference.

Can you tell us about your presentation?

Continue reading SPEAKER INTERVIEW: Steven Yiu, executive director of airport operations, Airport Authority Hong Kong at Passenger Terminal Today.

PTE World 2026 – Passenger Terminal Expo & Conference – the world’s leading international airport conference and exhibition – takes off next week, running March 17–19, 2026 at Excel London. The event will bring together an expected 400+ exhibitors on the show floor and 400+ expert speakers across three days at the conference. 

This year also marks PTE World’s return to London for the first time since 2019, with the global airport community gathering in one of the world’s most connected cities to share ideas, reconnect with partners and explore the technologies shaping the passenger experience.

Continue reading Passenger Terminal Expo & Conference 2026 | One week to go at Passenger Terminal Today.

Shawnessy Scott, director of cybersecurity operations at Leidos, provides expert insight on how airports can securely connect the checkpoint of the future 

Security checkpoints are no longer standalone systems operating in isolation. Today’s airports are integrating screening equipment, credential authentication systems, remote screening stations, queue management tools, video systems and analytics platforms into interconnected digital ecosystems.

This interconnectivity can unlock powerful operational benefits, but it also introduces new cybersecurity considerations that must be managed deliberately.

Continue reading OPINION: Securely connecting the checkpoint of the future at Passenger Terminal Today.

PTE World 2026 – Passenger Terminal Expo & Conference, the world’s leading international airport conference and exhibition – is now just a few weeks away. Taking place March 17–19, 2026, at Excel London, the event will bring together an expected 400+ exhibitors on the show floor and 400+ expert speakers across three days at the conference. 

This year also marks PTE World’s return to London for the first time since 2019, with the global airport community gathering in one of the world’s most connected cities to share ideas, reconnect with partners and explore the technologies shaping the passenger experience.

Continue reading Passenger Terminal Expo & Conference 2026 | Two weeks to go at Passenger Terminal Today.

Melbourne Airport has completed the go-live of the Veovo Intelligent Airport Platform, marking an important milestone in a long-term partnership focused on resilient, integrated airport operations.

The deployment supports Melbourne Airport as it manages significant passenger growth. With traffic volumes rising to over 37 million passengers a year and operational complexity increasing, the airport has invested in a modern operational foundation designed to scale efficiently while protecting performance, security and passenger experience.

The new platform provides a web-based AODB (airport operational database) – a single and transparent source of operational truth, accessible from anywhere across the airport.

Continue reading Melbourne Airport goes live with Veovo’s operations system at Passenger Terminal Today.

East Midlands Airport in the UK has completed a £10.5m (US$14.4m) investment in airfield upgrades that include two new security checkpoint gatehouses.

The gatehouses, which have been built to replace existing ones, provide security checkpoints onto the airfield for airport staff and personnel from airport partners such as airlines, fuelers, engineers and crews handling baggage and cargo. The new facilities are equipped with scanning equipment and are the main access points onto the cargo aprons.

Continue reading East Midlands Airport upgrades airfield security facilities at Passenger Terminal Today.