Author Kirstie Pickering

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Kirstie joined the team in early 2017 and brings writing, communications and client experience with her. Now an assistant editor, she produces content for our magazines and websites. Away from the office, you will find her blogging on her lifestyle website or searching the internet for photos of sausage dogs.

Own brand lounges

Passenger Terminal World speaks to Graeme Ferguson, business development director, Manchester Airports Group, about how the company is successfully operating airport lounges in the UK and USA, and the opportunities for airports to provide their own competitive lounge service

Planning for the future

Gerard Geurtjens, project director, Schiphol Group, speaks to Passenger Terminal Today about what is expected from the tender submissions for the development of Schiphol Airport’s new pier and airside area

Golden opportunity

Martijn Steur at Kinetic Consultancy explains how changing consumer behavior is increasing the demand for better food and beverage options in the terminal

Future connectivity

After investing £426m (US$610m) on improving the passenger experience over the past eight years, Paul Kehoe, CEO of Birmingham Airport in the UK, believes focusing on better ground connectivity will be the next step in enhancing the airport journey

Ten things you don’t know about Changi Airport

Recently named as Airport of the Year for the sixth time at the 2016 Skytrax World Airport Awards, Singapore Changi Airport shares its top 10 things you might not know about the airport.

Clean slate

Salt Lake City International’s multibillion-dollar project to centralize its terminal operations will streamline the passenger journey and create a sense of place for the millions of people who travel through Utah’s gateway each year

The bounce back

Over the past six years Tampa International has gone from a declining business to one that is posting double-digit passenger growth. The airport’s CEO, Joe Lopano, tells PTW the secret behind its success

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