ACI issues airport IT guidance
Airports Council International (ACI) World has issued guidance on IT practices being implemented by airports…
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Mindsay offers free COVID-19 chatbot
Mindsay, which specializes in Customer Experience Automation (CXA) for the travel industry, is offering a…
ANA provides MaaS
All Nippon Airways (ANA) is to improve travel options for passengers by offering new Mobility…
Domodedovo automates help desk
Moscow Domodedovo Airport has improved the customer experience through the introduction of a voice bot.…
OTG brings checkout-free shopping to airports
OTG will use Amazon’s Just Walk Out technology in select CIBO Express Gourmet Markets, the hospitality…
Pittsburgh praised for innovation
Business magazine Fast Company has named Pittsburgh International Airport one of 2020’s Most Innovative Companies…
Milan adopts planning solution
Italian airport operator SEA Group (SEA) is to use Copenhagen Optimization’s Better Airport solution at…
Air Partner launches COVID-19 safeguard
Global aviation services group Air Partner has launched Air Partner Protect, a series of tailored solutions…
Amadeus invests in Airside
Travel technology specialist Amadeus has made a strategic investment in Washington, DC, startup Airside and…
NEC wins design award
NEC Corporation’s Smart Airport product has won the Service Design category in the 2020 iF…