Priority service for seniors at Istanbul
Istanbul Airport (IGA) has announced the launch of a privilege service for passengers aged 65+…
Browsing: Passenger Experience
Expansion for sleep pod services in the Middle East
Shared use airport lounge supplier Airport Dimensions has announced the acquisition of Onground Hospitality and…
Accreditation system for airport health measures
ACI World has launched an accreditation program to assist airports by assessing new health measures…
Tampa turns to technology in quest for cleanliness
In an era of increased cleanliness, airports have been reviewing their hygiene practices and increasingly…
Plaza Premium reopens lounges with new protocols
Along with the rest of the industry, airport lounge services have taken a hit during…
Partnership offers contactless food transactions
Contactless transactions will be a feature of many airports as they begin to reopen fully…
Increased automation at Belgrade’s Nikola Tesla Airport
IT modernization will enable Serbia’s largest airport to deliver personalized passenger experiences, streamline existing processes and support new services,…
ACI partners with customer experience specialists Ethos Farm
Customer experiences within airports across the globe are in a state of flux during the…
Heathrow ups efforts to support local area during Covid-19
Furthering its efforts to support local communities during the Covid-19 pandemic, Heathrow Airport has donated…
Tokyo Haneda first to deploy WHILL autonomous mobility service
Tokyo Haneda International Airport is set to become the first in the world to utilize…