Mindsay offers free COVID-19 chatbot
Mindsay, which specializes in Customer Experience Automation (CXA) for the travel industry, is offering a…
Browsing: Passenger Experience
Airports and their role in disease prevention
While the COVID-19 pandemic affects seemingly every aspect of our lives, it’s worth remembering that…
ANA provides MaaS
All Nippon Airways (ANA) is to improve travel options for passengers by offering new Mobility…
Domodedovo automates help desk
Moscow Domodedovo Airport has improved the customer experience through the introduction of a voice bot.…
Pittsburgh robot offers hope
A storefront art installation in Pittsburgh International Airport’s Concourse A is offering a message of…
Auckland restricts public access
New Zealand’s Auckland Airport has introduced temporary passport checks at the doors of its international…
Tampa updates restroom offering
Tampa International Airport has opened a pair of larger and more modern restrooms in its…
Paradies Lagardère takes top AXN spot
North America’s Paradies Lagardère has been named Best Overall Retailer at the Airport Experience News…
Changi and Accenture join forces
Changi Airport Group and professional services company Accenture have set up a digital factory –…
London City in major art commission
London City Airport has announced a major new public art commission with renowned artist Anne…