Frictionless stores open at DFW Airport
Dallas Fort Worth International Airport (DFW) in Texas has opened three ‘frictionless’ concession stores with…
Browsing: Passenger Experience
Perth Airport skybridge honors local Noongar families
Perth Airport in Australia has curated a soundscape and indigenous art installation in its skybridge…
ACI adds a level to its customer experience accreditation program
At the recent Airports Council International (ACI) Customer Experience Global Summit, ACI World launched an…
Winnipeg Richardson airport introduces Hidden Disabilities Sunflower Lanyard program
Winnipeg Richardson International Airport (YWG) in Canada has introduced the Hidden Disabilities Sunflower Lanyard program…
Perth Airport’s Aspire Lounge shortlisted for the world’s best lounge award
The Aspire Lounge at Perth Airport has been named the best airport lounge in Oceania…
Aviator plans to encourage passengers to stay longer in the airport
Aviation service provider Aviator Airport Alliance has appointed Patrik Bayardo as its head of airport…
Samsung launches immersive technology experience at Heathrow’s T5
Electronics company Samsung has launched an immersive technology experience, called In Tune With You, at…
Berlin Brandenburg Airport launches virtual queuing program
Berlin Brandenburg Airport (BER) in Germany has launched a virtual queuing program, developed by software…
Leeds Bradford Airport implements AI-powered Passenger Predictability solution
Leeds Bradford Airport (LBA) in the UK has partnered with technology company Veovo to introduce…
Two Brazilian airports to implement SITA passenger processing technology
São Paulo-Guarulhos International Airport (GRU Airport) and RioGaleão – Tom Jobim International Airport in Brazil…