Delta LaGuardia concourse opens

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Delta Airlines has unveiled its first new concourse at New York’s LaGuardia Airport, a 105,000ft2 (9,750m2) showpiece in what will become the US airline’s Terminal C.

The opening of the first new concourse and seven gates at Delta’s new terminal, on the far eastern side of the airport, was celebrated at an event attended by New York Governor Andrew Cuomo, Queens Borough President Melinda Katz, and representatives of the Port Authority of New York and New Jersey.

After cutting the ribbon at LaGuardia, the Delta team marked the occasion by ringing the closing bell at the New York Stock Exchange. This opening is the latest milestone in the complete rebuild of LaGuardia, which will provide a world-class passenger experience featuring modern customer amenities, state-of-the-art architecture, more spacious gate areas and a connected terminal system.

Customers will be welcomed into the new concourse by an open and airy entrance with innovative backlit 3D Delta supergraphic and floor-to-ceiling views of Citi Field, home of the New York Mets, and Flushing Bay.

The concourse will feature dining from hospitality group OTG inspired by local favorites including H&H Bagels, Rossi Pizzeria (from chef Mark Iacono of Lucali), Flatiron Tavern & Provisions (from chefs Jess Shadbolt and Clare de Boer of King), Birch Coffee, and Juice Press. The new gate areas provide more seating and ample outlets for charging devices, and respite spaces for passengers.

When complete, the new terminal will feature 37 gates across four concourses connected by a centralized and streamlined check-in lobby, security checkpoint, and baggage claim; dual taxiways that will help reduce hold-outs and taxi times; a new, larger Delta Sky Club with a Sky Deck; larger gate areas and more concessions space; and more efficient airport roadways.

At the new concourse, Delta has incorporated digital wayfinding signs to provide customers guidance and added hearing loop technology.

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Tara has worked for UKi Media & Events since 2013, initially as a freelancer. She has been a journalist for over a decade and has worked for a range of publications, including Personnel Today, Management Today and The Grocer.

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