Dublin opens sensory room

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Dublin Airport has opened a purpose-built sensory room for passengers with autism, dementia, cognitive impairment or other special needs.

The new facility is located after security screening in Terminal 2 and just before the boarding gates. It can be also be accessed via Terminal 1.

Depending on the passenger’s requirements, users will have the option to transform the room from a calming and relaxing environment to a stimulating interactive space full of light, color and sound.

“We are confident that the introduction of the sensory room will make it even easier and less stressful for passengers in need of some assistance on their journey through the airport,” said Dublin Airport customer experience manager Liz Kavanagh.

“We are committed to providing the best possible experience for passengers with autism and our new sensory room was designed to provide a calm space for passengers who might feel overwhelmed in busy and unfamiliar airport surroundings,” Kavanagh added.

The sensory room includes relaxing music, mood lighting, bean bags, comfortable seating, digital display panels, tactile panels, textured flooring and a game to improve memory and motor skills.

The sensory room is free for passengers departing from the airport.

Click here for a visual walkthrough of Dublin Airport’s new sensory room.

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Tara has worked for UKi Media & Events since 2013, initially as a freelancer. She has been a journalist for over a decade and has worked for a range of publications, including Personnel Today, Management Today and The Grocer.

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