French postal operator La Poste has opened two innovative post offices at Charles de Gaulle and Orly airports in Paris, offering passengers and employees new services in addition to the traditional offerings of postage and parcel pick-up.
Each post office has a large space dedicated to self-service and is accessible 24 hours a day, allowing millions of passengers, whether they’re arriving or departing, to buy stamps; drop off regular or registered letters; purchase ready-to-post envelopes and packages, Colissimo packages and stamps; have post redirected; deposit checks; or use an ATM (at Paris-Orly Airport).
The post offices also have private work or meeting spaces that can be rented on demand, Peeksprint terminals that allow customers to print postcards from personal photos, and a range of iconic La Poste merchandise, offering customers the opportunity to buy unique gifts. There is also a space dedicated to mobile phones, where customers can rent wi-fi boxes and smartphones, buy ‘The Kase’ phone accessories and connected objects for the home, and even take advantage of a key storage service.
An interactive digital screen also enables customers to access digital offers from Groupe La Poste, such as ordering personalized stamps, access the ‘Pro’ portal to manage a company’s daily activity, and access the Digiposte electronic safe. The range of offers will be regularly updated with services especially designed for travelers.
The creation of these two areas is the fruit of a collaboration between La Poste and Paris Aéroport.
By Hazel King