Though passenger numbers across the globe are down, airports are finding an increase in demand for premium lounge services. This situation has led Amsterdam Airport Schiphol to open its new Privium Express Lounge to supplement its existing Club Lounge.
“We can see that our Privium members needed a Lounge in the Schengen area behind security control. A lounge close to the gates where they can work or relax in comfort, undisturbed. We are proud to be able to enhance the journey of our Privium passengers with a short stay in this new lounge”, explained Franc Vink, head of Schiphol Privium and VIP center, Amsterdam Airport Schiphol.
Furthermore, the airport’s Privium Airside Lounge (non-Schengen) is currently being renovated and expanded and is expected to be ready by the end of this year. Schiphol expects passengers to make more use of personal services such as Privium, as these allow them to travel through the airport in an efficient and comfortable manner, with rapid security and border passage as well as access to lounges.
In addition to the lounge upgrades, Schiphol says it has continued with the phased installation of new gates featuring iris cameras, a process which began 2019. It notes that the new gates are already available in most locations, but this will be fully implemented by early 2021.