Portuguese technology specialist Vision-Box has won a five-year framework contract to deliver end-to-end passenger processing at Gatwick Airport.
Under the terms of the agreement Vision-Box will initially replace legacy solutions with its award-winning Orchestra Services Platform.
Orchestra will be the backbone of the future expansion of the Seamless Flow ecosystem, which will sustain increasing traffic within a limited infrastructure estate and help optimize flow management while providing a frictionless traveler experience.
Chris Woodroofe, chief operating officer at Gatwick, said, “This new endeavor supports both our growth plans and our focus on delivering the best passenger experience possible. By introducing this new passenger flow and identity management system we can simplify and automate our passenger journey at various touchpoints across the airport – check-in, bag drop and boarding gate – using a range of the latest technologies.”
Vision-Box has been working with Gatwick since 2015. According to CEO Miguel Leitmann, the framework, which has the potential to revolutionize passenger flow at the UK airport, is the result of “the collaborative and trusted nature of the relationship between the two organizations”.
