Singapore Changi Airport’s Terminal 4 (T4) has opened its doors for the first time and welcomed passengers of Cathay Pacific and Korean Air. Passengers on the first flight to arrive at the new terminal were welcomed with orchids and goodie bags, and by Changi Airport Group CEO Lee Seow Hiang.
Tan Lye Teck, Changi Airport Group’s (CAG) executive vice president for airport management, said, “After five years in the making, we are very happy to commence operations at T4. The new terminal will increase Changi Airport’s capacity by another 16 million passenger movements per annum (mppa), bringing the total to 82 mppa. T4 is expected to handle about eight million passenger movements in its first year of operation. More importantly, we are now able to deliver an even better travel experience to Changi’s passengers.
“We are thankful that everything has been smooth so far today. Our operations teams will continue to keep a close eye on the various systems to ensure that passengers enjoy a seamless travel experience at T4. We look forward to welcoming the other T4 airlines, which will start their operations progressively on November 2 and 7.”
The shops and restaurants at T4, which feature both local and international brands, were ready to welcome passengers with their new retail concepts and offerings. Of the 81 outlets, 62 are retail and service outlets and 19 offer food and beverage. One of the main attractions at T4 is the Heritage Zone, with its facades of old Singapore shop houses. Benoy was appointed as the concept design architect and interior designer of T4.
Teo Chew Hoon, CAG’s group senior vice president for airside concessions, commented, “We have received very encouraging feedback from passengers that the offerings curated for T4 are refreshing and bring a new dimension to shopping and dining at Changi Airport.
“Our commercial team has paid attention to bringing in innovative concepts and new experiences for passengers spanning a range of categories, from the live cooking stations for prata and BBQ pork, to the sampling of cocktail mixes and the test-flying of drones. We will continue to work with our tenant partners to create a fun, vibrant and positively surprising experience for passengers and visitors at T4.”