Liverpool John Lennon Airport (LJLA) in the UK has embarked on a £4m (US$4.9m) project to upgrade approximately 2,000m2 of terminal space. The project represents the latest phase of development work at the airport, aimed at further improving the customer experience for departing passengers.
The project will see the refurbishment of the upper floor of LJLA’s departure lounge, bringing it in line with those areas of the terminal that have undergone similar improvements over the past 18 months.
The improvement works, which are expected to be completed in June 2017, will use the services of a number of local building and shop fitting companies. The project includes a reconfigured retail area, new washroom facilities, large flight information screens and new seating – all helping to create a lighter and brighter passenger environment.
David Taylor, LJLA’s interim commercial manager, commented, “We are looking to create a real ‘wow factor’ for passengers as we welcome them into the departure lounge, further enhancing the customer experience. We believe these latest improvements and additions to the lounge will continue to grow our reputation as the faster, easier, friendlier airport of choice for passengers as we look to create the airport our region loves.”
