Passenger Terminal Today
  • News
    • A-C
      • Accessibility
      • Baggage
      • Biometrics
      • Boarding
      • Check in
      • Construction & Architecture
      • Covid-19
      • CSR
    • D-L
      • Displays & Signage
      • Expo
      • Food & Beverage
      • Ground Support
      • IT & Software
      • Lighting
      • Lounge
    • M-R
      • Operations
      • Parking
      • Passenger Experience
      • Personnel
      • Regulation & Policy
      • Retail
    • S-Z
      • Seating
      • Security
      • Self-service
      • Sustainability
      • Technology
      • Terminal
      • Wayfinding
      • Webinars
  • Opinion
  • Features
  • Online Magazines
    • Showcase 2024
    • September 2023
    • June 2023
    • April 2023
    • January 2023
    • Archive Issues
    • Subscribe Free
  • Videos
  • Webinars
  • Supplier Spotlight
  • Events
LinkedIn Facebook Twitter
  • Sign-up for Free Weekly E-Newsletter
  • Meet the Editors
  • Contact Us
  • Media Pack
LinkedIn Facebook
Subscribe
Passenger Terminal Today
  • News
      • Accessibility
      • Baggage
      • Biometrics
      • Boarding
      • Check in
      • Construction & Architecture
      • Covid-19
      • CSR
      • Displays & Signage
      • Expo
      • Food & Beverage
      • Ground Support
      • IT & Software
      • Lighting
      • Lounge
      • Operations
      • Parking
      • Passenger Experience
      • Personnel
      • Regulation & Policy
      • Retail
      • Seating
      • Security
      • Self-service
      • Sustainability
      • Technology
      • Terminal
      • Wayfinding
      • Webinars
  • Opinion
  • Features
  • Online Magazines
    1. April 2025
    2. January 2025
    3. Showcase 2025
    4. September 2024
    5. June 2024
    6. Subscribe Free
    Featured
    April 2, 2025

    April 2025 issue is now available online!

    Online Magazines By Web Team
    Recent

    April 2025 issue is now available online!

    April 2, 2025

    January 2025 issue is now available online!

    December 11, 2024

    Passenger Terminal World Showcase 2025

    November 12, 2024
  • Videos
  • Webinars
  • Supplier Spotlight
  • Events
LinkedIn Facebook
Subscribe
Passenger Terminal Today
Construction & Architecture

Brussels Airlines extends The Loft at Brussels Airport

Dan SymondsBy Dan SymondsApril 26, 20182 Mins Read

Airline operator Brussels Airlines has completed the expansion of its flagship passenger lounge, The Loft, at Brussels Airport in Belgium.

The footprint has been increased by more than 60% to cover a total of 2,040m² (22,000ft²), making it possible to welcome 500 travelers. As well as more physical space, The Loft also offers new innovative experiences created in partnership with brands including Lexus, Miele, Grohe, Corian and Dyson.

“Customer centricity is at the heart of everything we do,” said Christina Foerster, CEO Brussels Airlines. “We are known for our welcoming service and our Belgitude, which is reflected throughout The Loft.

“Business travelers remain an important part of our customer base, therefore we continue to invest in their comfort, working together with partners like Lexus who are driven by the highest quality service.

“With The Loft, we offer our customers an ideal environment, designed to meet their individual needs to relax, be productive or to be entertained.”

One of the lounge’s areas has been designed by Lexus following the traditions of omotenashi, the Japanese concept of hospitality and one of the core values of Lexus. According to Lexus, omotenashi goes further than just meeting an individual’s needs, it is about anticipating them before they arise.

“Omotenashi fits perfectly with the Brussels Airlines mantra – ‘We go the extra smile’,” said Tanguy Cartuyvels, vice president marketing at Brussels Airlines. “Customers are treated with the welcome and hospitality that would be given to a guest at home. Our guests spend a great amount of time in The Loft, 74 minutes on average, so it is important to provide them with a high-quality service and to make sure they have an inspiring space to relax or to work before the flight.”

The new Loft also offers an enclosed VIP area for HON Circle members (the highest tier in the Miles & More loyalty program) with a living room showcasing a changing art collection of foreign and Belgian art. Next to that, an array of the finest gastronomy in a state-of-the-art Miele kitchen is offered to make travelers feel at home away from home.

Furthermore, The Loft offers private nap rooms; a massage area with Panasonic relax chairs; a game room; and the Grohe Spa with 11 bathrooms, each containing a steam bath, music and light therapy.

Share. Twitter LinkedIn Facebook Email
Previous ArticleBudapest Airport receives carbon neutral accreditation from ACI
Next Article Expressions of interest sought for Heathrow expansion

Related Posts

Construction & Architecture

Aena to invest €3.2bn in Josep Tarradellas Barcelona-El Prat Airport expansion

June 13, 20253 Mins Read
Operations

London Stansted applies to increase annual passenger limit to 51 million over 20 years

June 13, 20254 Mins Read
Baggage

Baggage mishandling rate improves by 26% in Europe’s airports

June 12, 20254 Mins Read
Latest News

PTE WORLD: Interview with Paul Griffiths, CEO of Dubai Airports

June 13, 2025

Aena to invest €3.2bn in Josep Tarradellas Barcelona-El Prat Airport expansion

June 13, 2025

London Stansted applies to increase annual passenger limit to 51 million over 20 years

June 13, 2025

Receive breaking stories and features in your inbox each week, for free


Enter your email address:


Our Social Channels
  • Facebook
  • LinkedIn
Getting in Touch
  • Sign-up for Free Weekly E-Newsletter
  • Meet the Editors
  • Contact Us
  • Media Pack
© 2025 UKi Media & Events a division of UKIP Media & Events Ltd
  • Terms and Conditions
  • Privacy Policy
  • Cookie Policy
  • Notice & Takedown Policy

Type above and press Enter to search. Press Esc to cancel.

We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits. By clicking “Accept”, you consent to the use of ALL the cookies.
Cookie settingsACCEPT
Manage consent

Privacy Overview

This website uses cookies to improve your experience while you navigate through the website. Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. We also use third-party cookies that help us analyze and understand how you use this website. These cookies will be stored in your browser only with your consent. You also have the option to opt-out of these cookies. But opting out of some of these cookies may affect your browsing experience.
Necessary
Always Enabled

Necessary cookies are absolutely essential for the website to function properly. These cookies ensure basic functionalities and security features of the website, anonymously.

CookieDurationDescription
cookielawinfo-checbox-analytics11 monthsThis cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Analytics".
cookielawinfo-checbox-functional11 monthsThe cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional".
cookielawinfo-checbox-others11 monthsThis cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Other.
cookielawinfo-checkbox-necessary11 monthsThis cookie is set by GDPR Cookie Consent plugin. The cookies is used to store the user consent for the cookies in the category "Necessary".
cookielawinfo-checkbox-performance11 monthsThis cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Performance".
viewed_cookie_policy11 monthsThe cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. It does not store any personal data.

Functional

Functional cookies help to perform certain functionalities like sharing the content of the website on social media platforms, collect feedbacks, and other third-party features.

Performance

Performance cookies are used to understand and analyze the key performance indexes of the website which helps in delivering a better user experience for the visitors.

Analytics

Analytical cookies are used to understand how visitors interact with the website. These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc.

Advertisement

Advertisement cookies are used to provide visitors with relevant ads and marketing campaigns. These cookies track visitors across websites and collect information to provide customized ads.

Others

Other uncategorized cookies are those that are being analyzed and have not been classified into a category as yet.

SAVE & ACCEPT