Close Menu
Passenger Terminal TodayPassenger Terminal Today
  • News
    • A-C
      • Accessibility
      • Baggage
      • Biometrics
      • Boarding
      • Check in
      • Construction & Architecture
      • Covid-19
      • CSR
    • D-L
      • Displays & Signage
      • Expo
      • Food & Beverage
      • Ground Support
      • IT & Software
      • Lighting
      • Lounge
    • M-R
      • Operations
      • Parking
      • Passenger Experience
      • Personnel
      • Regulation & Policy
      • Retail
    • S-Z
      • Seating
      • Security
      • Self-service
      • Sustainability
      • Technology
      • Terminal
      • Wayfinding
      • Webinars
  • Opinion
  • Features
  • Online Magazines
    • January 2026
    • Showcase 2026
    • September 2025
    • June 2025
    • April 2025
    • Showcase 2024
    • September 2023
    • June 2023
    • April 2023
    • January 2023
    • Archive Issues
    • Subscribe Free
  • Videos
  • Webinars
  • Supplier Spotlight
  • Events
LinkedIn Facebook X (Twitter)
  • Sign-up for Free Weekly E-Newsletter
  • Meet the Editors
  • Contact Us
  • Media Pack
LinkedIn Facebook
Subscribe
Passenger Terminal TodayPassenger Terminal Today
  • News
      • Accessibility
      • Baggage
      • Biometrics
      • Boarding
      • Check in
      • Construction & Architecture
      • Covid-19
      • CSR
      • Displays & Signage
      • Expo
      • Food & Beverage
      • Ground Support
      • IT & Software
      • Lighting
      • Lounge
      • Operations
      • Parking
      • Passenger Experience
      • Personnel
      • Regulation & Policy
      • Retail
      • Seating
      • Security
      • Self-service
      • Sustainability
      • Technology
      • Terminal
      • Wayfinding
      • Webinars
  • Opinion
  • Features
  • Online Magazines
    1. January 2026
    2. Showcase 2026
    3. September 2025
    4. June 2025
    5. April 2025
    6. January 2025
    7. Showcase 2025
    8. September 2024
    9. June 2024
    10. Subscribe Free
    Featured
    December 11, 2025

    January 2026 issue is now available online!

    Online Magazines By Web Team
    Recent

    January 2026 issue is now available online!

    December 11, 2025

    Passenger Terminal World Showcase 2026

    October 28, 2025

    September 2025 issue is now available online!

    September 30, 2025
  • Videos
  • Webinars
  • Supplier Spotlight
  • Events
LinkedIn Facebook
Subscribe
Passenger Terminal TodayPassenger Terminal Today
Airport

Virgin unveils improved Clubhouse and check-in area at Gatwick North

Helen NormanBy Helen NormanJanuary 25, 20174 Mins Read

Airline operator Virgin Atlantic has unveiled its new Clubhouse passenger lounge and check-in area at London Gatwick Airport, following its relocation to the North Terminal.

Passengers will benefit from nearly double the number of check-in desks and can unwind in the new lounge, which boasts floor to ceiling windows and an eye-catching marble bar, which acts as a centerpiece.

To ensure Virgin Atlantic customers make the most of a premium lounge experience, the Clubhouse has partnered with East London cocktail bar White Lyan to offer a bespoke selection of cocktails from its award-winning menu.

The airline has also doubled the number of spa treatment rooms, enabling more customers to enjoy a relaxing pre-flight pamper. The menu will feature the brand’s trademark Clubhouse burger alongside a variety of breakfast and lunch options on the à la carte menu. A woodland themed play area filled with toys and games is also on hand to help entertain younger travelers.

Mark Anderson, executive vice president, customer, Virgin Atlantic, said, “We want our customers to have the best possible experience at the airport and those visiting the Virgin Atlantic Clubhouse will be in for a real treat.

“Cocktails designed by award winning mixologists, hearty food options and relaxing spa treatments, all set within a luxurious environment, really make for a truly and memorable customer experience.

“Our Gatwick customers travel to a variety of global destinations, and whether they’re planning to relax in the Caribbean or soak up the theme parks in Orlando, our new Clubhouse will make the start of any break truly special.”

v-room opening

Alongside its Clubhouse, Virgin Atlantic completed its transition to the North Terminal with the opening of its ‘v-room’ passenger lounge catering for Virgin Holidays travelers.

Virgin has created a brand-immersive experience across an entire floor in the North Terminal, which is divided into two halves comprising Virgin Airways’ Clubhouse and the v-room.

The two lounges are operated as separate spaces, but share a central kitchen, which serves both an à la carte menu in the Clubhouse and a buffet in the v-room. The project benefited from airport funding and a dedicated design team tasked with creating an overall feel of quality, relaxation and efficient use of space.

“Virgin’s v-room references an array of destinations such as the Caribbean, Orlando, Cuba and Las Vegas,” said Matthew Davies, senior designer – customer experience, Virgin Atlantic. “It’s full-height perimeter glazing has been enhanced by a series of arched architectural forms, which maximizes natural light in the area. The flooring is engineered walnut timber throughout, and customers can relax on luxurious leather-upholstered banquette seating.”

The lounge’s Glade bar features a graphic tiled front, edged in brass, with views of the airport runway and apron. A herringbone timber floor is offset by stylish coral, yellow and teal furniture pieces, situated within Nanimarquina carpets. Breaking up the space is an oval-shaped children’s soft play area, featuring a 60in multimedia touchscreen offering a series of interactive games.

“The family-centric dining area is intended to be communal and inclusive, with the ‘South Beach diner’ acting as the central hub,” added Davies. “The diner offers a buffet-style service in an American retro setting featuring padded pink seating, black and white tiled walls with flashes of pastel pink. A wall mural by artist Ali Cottrell, and inspired by Virgin destinations, is also featured.”

The Tech Zone encourages a sense of community, engaging all the family with the latest technology, including a Bonzini football table, Forza Racing car from NJ Live, two Xboxes and 80in TVs, an Xbox Kinect, multiple iPads, and an interactive photo booth.

The Palm Terrace features Caribbean and colonial details, energetic green textures and tropical prints, expressed through furniture and fixtures. Artwork from artist Matt Crump’s Candy Minimal range is displayed on the wall, featuring some of the airline’s American destinations. Guests can also make use of a cabana structure, which houses relaxing day beds and is adorned with artwork by artist Shannon Ria Butler.

Written by Dan Symonds

Share. Twitter LinkedIn Facebook Email
Previous ArticleDubai International records 83.6 million passengers in 2016
Next Article MAG to open shared-use passenger lounge at Manchester Airport T3

Related Posts

Check in

CBP and Philadelphia International upgrade passenger processing for US nationals

February 5, 20261 Min Read
Lounge

Aspire Executive Lounge opens at Copenhagen Airport with new Zebra design

February 5, 20262 Mins Read
Check in

Regula Forensics details the changing face of identity threats at airports

February 5, 20262 Mins Read
Latest News

CBP and Philadelphia International upgrade passenger processing for US nationals

February 5, 2026

Aspire Executive Lounge opens at Copenhagen Airport with new Zebra design

February 5, 2026

Two local businesses open in JFK Terminal 4 concessions program

February 5, 2026

Receive breaking stories and features in your inbox each week, for free


Enter your email address:


Our Social Channels
  • Facebook
  • LinkedIn
Getting in Touch
  • Sign-up for Free Weekly E-Newsletter
  • Meet the Editors
  • Contact Us
  • Media Pack
© 2026 UKi Media & Events a division of UKIP Media & Events Ltd
  • Terms and Conditions
  • Privacy Policy
  • Cookie Policy
  • Notice & Takedown Policy

Type above and press Enter to search. Press Esc to cancel.

We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits. By clicking “Accept”, you consent to the use of ALL the cookies.
Cookie settingsACCEPT
Manage consent

Privacy Overview

This website uses cookies to improve your experience while you navigate through the website. Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. We also use third-party cookies that help us analyze and understand how you use this website. These cookies will be stored in your browser only with your consent. You also have the option to opt-out of these cookies. But opting out of some of these cookies may affect your browsing experience.
Necessary
Always Enabled
Necessary cookies are absolutely essential for the website to function properly. These cookies ensure basic functionalities and security features of the website, anonymously.
CookieDurationDescription
cookielawinfo-checbox-analytics11 monthsThis cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Analytics".
cookielawinfo-checbox-functional11 monthsThe cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional".
cookielawinfo-checbox-others11 monthsThis cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Other.
cookielawinfo-checkbox-necessary11 monthsThis cookie is set by GDPR Cookie Consent plugin. The cookies is used to store the user consent for the cookies in the category "Necessary".
cookielawinfo-checkbox-performance11 monthsThis cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Performance".
viewed_cookie_policy11 monthsThe cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. It does not store any personal data.
Functional
Functional cookies help to perform certain functionalities like sharing the content of the website on social media platforms, collect feedbacks, and other third-party features.
Performance
Performance cookies are used to understand and analyze the key performance indexes of the website which helps in delivering a better user experience for the visitors.
Analytics
Analytical cookies are used to understand how visitors interact with the website. These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc.
Advertisement
Advertisement cookies are used to provide visitors with relevant ads and marketing campaigns. These cookies track visitors across websites and collect information to provide customized ads.
Others
Other uncategorized cookies are those that are being analyzed and have not been classified into a category as yet.
SAVE & ACCEPT