Passenger Terminal Today
  • News
    • A-C
      • Accessibility
      • Baggage
      • Biometrics
      • Boarding
      • Check in
      • Construction & Architecture
      • Covid-19
      • CSR
    • D-L
      • Displays & Signage
      • Expo
      • Food & Beverage
      • Ground Support
      • IT & Software
      • Lighting
      • Lounge
    • M-R
      • Operations
      • Parking
      • Passenger Experience
      • Personnel
      • Regulation & Policy
      • Retail
    • S-Z
      • Seating
      • Security
      • Self-service
      • Sustainability
      • Technology
      • Terminal
      • Wayfinding
      • Webinars
  • Opinion
  • Features
  • Online Magazines
    • Showcase 2024
    • September 2023
    • June 2023
    • April 2023
    • January 2023
    • Archive Issues
    • Subscribe Free
  • Videos
  • Webinars
  • Supplier Spotlight
  • Events
LinkedIn Facebook Twitter
  • Sign-up for Free Weekly E-Newsletter
  • Meet the Editors
  • Contact Us
  • Media Pack
LinkedIn Facebook
Subscribe
Passenger Terminal Today
  • News
      • Accessibility
      • Baggage
      • Biometrics
      • Boarding
      • Check in
      • Construction & Architecture
      • Covid-19
      • CSR
      • Displays & Signage
      • Expo
      • Food & Beverage
      • Ground Support
      • IT & Software
      • Lighting
      • Lounge
      • Operations
      • Parking
      • Passenger Experience
      • Personnel
      • Regulation & Policy
      • Retail
      • Seating
      • Security
      • Self-service
      • Sustainability
      • Technology
      • Terminal
      • Wayfinding
      • Webinars
  • Opinion
  • Features
  • Online Magazines
    1. April 2025
    2. January 2025
    3. Showcase 2025
    4. September 2024
    5. June 2024
    6. Subscribe Free
    Featured
    April 2, 2025

    April 2025 issue is now available online!

    Online Magazines By Web Team
    Recent

    April 2025 issue is now available online!

    April 2, 2025

    January 2025 issue is now available online!

    December 11, 2024

    Passenger Terminal World Showcase 2025

    November 12, 2024
  • Videos
  • Webinars
  • Supplier Spotlight
  • Events
LinkedIn Facebook
Subscribe
Passenger Terminal Today
Check in

Hamad International Airport increases security screening capacity

Kirstie PickeringBy Kirstie PickeringMay 11, 20182 Mins Read

Hamad International Airport (HIA) has increased security screening capacity and reduced queuing time in its transfer areas. The hub, in Doha, Qatar, has opened two additional transfer points, bringing the total to four separate transfer areas spread across the north and south nodes of the terminal, reducing walking times to transfer areas for passengers.

With its latest initiative, HIA aims to ensure that at least 95% of its transfer passengers queue for under five minutes. HIA exceeded this mark during the month of April 2018, where out of the more than one million transfer passengers that were screened, 99.5% queued for under five minutes.

Brigadier Essa Arar, director of HIA’s airport security department, said, “We are constantly trying to improve the security processes at the airport to make it more efficient and customer friendly.

“This is a great combined effort by HIA, Qatar Civil Aviation Authority and the Ministry of Interior to improve the experience of passengers traveling through the State of Qatar. We will continue to work together to achieve excellence in security in Qatar’s award-winning airport.”

To further enhance customer satisfaction in the transfer areas, a new customer service and security training package has been introduced. The airport has had 500 of its staff undergo a six-week training program regarding high safety and security standards for exceptional customer service.

Passengers are also being given the opportunity to share their customer satisfaction feedback. Out of the one million customers screened in March, 90% of the customers rated their experience as either good or excellent.

Saeed Yousef Al-Sulaiti, vice president of airport security at HIA, commented, “At HIA, our goal is to ensure that our facilities and services provide our passengers with a hassle-free journey. This can only be achieved when we tackle key issues that passengers have, such as long waiting times and queues.

“The project took a total of eight months to roll out and has been praised by a number of international security regulators ranging from those within the UK, the USA and New Zealand. HIA is recognized as one of the safest airports in the world and continues to meet the highest standards of safety and world-class security.”

Share. Twitter LinkedIn Facebook Email
Previous ArticleAuckland Airport launches grant to support New Zealand tourism
Next Article London Southend Airport trials drone surveillance system

Related Posts

Security

Ontario International initiative finds use for toiletries that don’t travel

May 21, 20252 Mins Read
Biometrics

EU and UK to cooperate on e-gate use

May 20, 20251 Min Read
Construction & Architecture

Manchester to revamp Terminal 3 as Terminal 2 project edges toward completion

May 19, 20251 Min Read
Latest News

London Gatwick launches UK’s first airport economic zone

May 21, 2025

Ontario International initiative finds use for toiletries that don’t travel

May 21, 2025

PTE WORLD: Interview with Aude Ferrand, chief commercial officer of TAV Airports

May 20, 2025

Receive breaking stories and features in your inbox each week, for free


Enter your email address:


Our Social Channels
  • Facebook
  • LinkedIn
Getting in Touch
  • Sign-up for Free Weekly E-Newsletter
  • Meet the Editors
  • Contact Us
  • Media Pack
© 2025 UKi Media & Events a division of UKIP Media & Events Ltd
  • Terms and Conditions
  • Privacy Policy
  • Cookie Policy
  • Notice & Takedown Policy

Type above and press Enter to search. Press Esc to cancel.

We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits. By clicking “Accept”, you consent to the use of ALL the cookies.
Cookie settingsACCEPT
Manage consent

Privacy Overview

This website uses cookies to improve your experience while you navigate through the website. Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. We also use third-party cookies that help us analyze and understand how you use this website. These cookies will be stored in your browser only with your consent. You also have the option to opt-out of these cookies. But opting out of some of these cookies may affect your browsing experience.
Necessary
Always Enabled

Necessary cookies are absolutely essential for the website to function properly. These cookies ensure basic functionalities and security features of the website, anonymously.

CookieDurationDescription
cookielawinfo-checbox-analytics11 monthsThis cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Analytics".
cookielawinfo-checbox-functional11 monthsThe cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional".
cookielawinfo-checbox-others11 monthsThis cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Other.
cookielawinfo-checkbox-necessary11 monthsThis cookie is set by GDPR Cookie Consent plugin. The cookies is used to store the user consent for the cookies in the category "Necessary".
cookielawinfo-checkbox-performance11 monthsThis cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Performance".
viewed_cookie_policy11 monthsThe cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. It does not store any personal data.

Functional

Functional cookies help to perform certain functionalities like sharing the content of the website on social media platforms, collect feedbacks, and other third-party features.

Performance

Performance cookies are used to understand and analyze the key performance indexes of the website which helps in delivering a better user experience for the visitors.

Analytics

Analytical cookies are used to understand how visitors interact with the website. These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc.

Advertisement

Advertisement cookies are used to provide visitors with relevant ads and marketing campaigns. These cookies track visitors across websites and collect information to provide customized ads.

Others

Other uncategorized cookies are those that are being analyzed and have not been classified into a category as yet.

SAVE & ACCEPT