Juan Santamaria International Airport in Costa Rica has selected air transport IT provider SITA to implement its ControlBridge control center solution.
Aeris Holdings, the airport operator, will benefit from a centralized and integrated view of everything happening at the airport, from security to boarding gates, and from ground handling to facilities management. Importantly, it facilitates airport collaborative decision making (A-CDM) with all stakeholders.
Juan Santamaria International is one of the busiest airports in Central and Latin America and Aeris has developed an intensive investment program to deliver innovation and technology to strengthen its position. The SITA ControlBridge solution will play an integral role in helping the airport to coordinate, monitor and control all airport operations centrally and break down silos among the various departments and stakeholders.
Rafael Mencia, CEO of Aeris, said, “ControlBridge enables us to integrate and optimize operations across the entire airport into a single command center. It incorporates data from every stakeholder operating at the airport, providing a complete view of everything, all the time. This will give us much more flexibility in managing day-to-day airport operations, optimized resource management, quicker decision making and enhanced emergency response capabilities. Ultimately, it means we’ll be able to provide a better passenger experience.”
As part of the project, SITA will also update the airport’s CCTV infrastructure and integrate it into the control center, along with radio communications. SITA’s dedicated delivery team will procure, install, configure, and test the ControlBridge components before it goes live in October 2017.
Elbson Quadros, SITA vice president for Latin America, said, “This implementation of SITA ControlBridge will provide Juan Santamaria Airport with an integrated command and control capability across what are traditionally standalone functions. This includes airport operations, physical security, engineering and facilities management, baggage handling, emergency response, the airport IT service desk and more. It is a significant move by AERIS to provide Costa Rica with a modern airport that helps improve the country’s competitiveness.”