Changi welcomes Scoot to T1

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Budget airline Scoot is to operate from Terminal 1 at Singapore Changi Airport from October 22, 2019.

Currently operating from Terminal 2, Scoot, the low-cost arm of the Singapore Airlines Group, is moving to facilitate growth, having launched eight new destinations since April 2019.

Scoot has identified check-in as one of the top-three areas it hopes to improve and since the opening of Jewel Changi Airport in April 2019, the airline’s customers have been able to check in up to 18 hours before their flights.

Passengers will also benefit from the work undertaken on T1 over the last five years. The Departure Hall has a new central zone for Fast and Seamless Travel (FAST) featuring automated check-in kiosks and bag-drop machines. At the Arrival level, the Meeters and Greeters Hall has been expanded and is now integrated with Level 1 of Jewel Changi Airport. In the Baggage Claim Hall, two baggage claim belts have been added to the original eight, two of which have been lengthened.

Scoot CEO Lee Lik Hsin said, “Over the years, our network coverage has grown rapidly. Every touchpoint of our customers’ travel journey matters to us, and we strive to provide our growing customer base with enhanced efficiency from the moment they arrive at the airport. With the move, we hope to encourage more customers to use the expanded self-service facilities, to enjoy a quicker and more seamless check-in process.”

Photo courtesy of Changi Airport Group

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Tara has worked for UKi Media & Events since 2013, initially as a freelancer. She has been a journalist for over a decade and has worked for a range of publications, including Personnel Today, Management Today and The Grocer.

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