Diogenis Papiomytis, director of aerospace and defense for consultancy Frost & Sullivan, speaks to Passenger Terminal World about the digital transformation of airports and the impact of new technologies when planning for the future
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Kinetic Consultancy owner Martijn Steur shares his thoughts on how employing a mood manager to lift the spirits of passengers should lead to an increase in spending in the terminal
Mignon Buckingham, managing director of global loyalty agency ICLP, explains why turning disinterested passengers into devoted customers is vital when it comes to maximizing revenue, and how developing a deep understanding of a passenger’s needs and desires is the first step on this journey
Electronics manufacturer Belkin has partnered with concessionaire Hudson Group to open its first airport retail…
The Civil Aviation Authority of Singapore (CAAS) has launched two new initiatives at Changi Airport…
Brisbane Airport Corporation (BAC) has won best in class for its International Terminal redevelopment in…
Clear Channel Airports (CCA) has signed a 10-year partnership with the Metropolitan Airports Commission for…
Dallas Fort Worth International (DFW) Airport has unveiled six new stores in International Terminal D,…
Airline operator Delta Air Lines has opened a new Delta Sky Club passenger lounge in…
Swiss chocolatier Lindt has partnered with travel retail operator DFS Group to open a new…