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Passenger Experience

Prague Airport launches Fly via Prague service for transfer passengers

Hazel KingBy Hazel KingMarch 29, 20213 Mins Read

Prague Airport is launching a new ‘Fly via Prague’ service for transfer passengers on April 1. The service aims to promote the airport’s potential as a transfer hub and provide greater passenger comfort as traffic resumes following the Covid-19 pandemic.

Passengers who purchase a connecting flight via Václav Havel Airport Prague on the Kiwi.com portal on April 1 will receive a complimentary package of Fly via Prague benefits such as Security FastTrack and favorably priced visits to selected airport lounges. In addition, while waiting for the connecting flight, passengers will be able to enjoy airport shopping discount vouchers; those with checked baggage on flights operated by selected airlines departing from Terminal 2 will also have the option of using the self-service bag drop.

“The goal of Fly via Prague is to support the transfer product of Prague Airport and increase the share of transfer passengers at the airport. At the same time, we want to enhance their customer experience and support individual airlines with this step,” said Jakub Puchalský, member of the Prague Airport board of directors. “Self-connect traveling was on the rise even before the current crisis, and the trend will continue, favored in particular by the young generation of passengers who look for multiple travel options and value flexibility when traveling. We are pleased that we can join other airports that already offer similar services, and that our first partner of the product is Kiwi.com.”

If a passenger decides to use the new service, together with the flight booking confirmation they will receive a Smart Pass package of vouchers and discounts on selected commercial services at the airport in Prague.

Luc Viguie, vice president of business development at Kiwi.com, added, “We are proud to cooperate with Prague Airport and the Fly via Prague transfer service for self-connecting passengers. We believe that virtual interlining has an even more important role now and in the future by giving travelers greater choice and the possibility to reach their desired destination while saving time and money. Fly via Prague will make the transfer experience smoother and more enjoyable with the exclusive benefits included in the Smart Pass bundle given to all the self-connecting passengers booking their travel via Prague Airport on Kiwi.com.”

Six routes can be used as part of the self-connect travel service via the airport in Prague. The individual variants of the product differ according to the terminal of arrival and subsequent departure and also according to the baggage – whether the passenger is flying with checked baggage or carry-on baggage only. Passengers will receive their Smart Pass in one of two colors depending on their package, and Fly via Prague signs in the two colors will help passengers navigate the airport.

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