Istanbul Sabiha Gökçen Airport announces technology upgrade

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Istanbul Sabiha Gökçen International Airport has contracted global IT provider SITA to deliver a technology revamp that will allow the airport to better manage every aspect of its vast operation.

SITA will upgrade its existing Airport Management Solution (AMS) – a suite of integrated software applications designed to effectively manage airport operations from the terminal to the airfield – to provide Sabiha Gökçen International Airport with access to real-time data to better anticipate, plan and manage the airport’s operations. This will give management a better overview of operations, resulting in proactive and coordinated decision-making across the airport.

A key change will be the ability to automate the airport’s resource management system. This means that the right equipment and people are automatically identified and deployed to the right place at the right time based on predetermined scenarios such as the arrival of an aircraft at the gate.

As part of the revamp, SITA will refresh the flight information display system that runs on 436 screens throughout the terminals to the newest generation, and more than 200 common-use terminal equipment workstations will also be upgraded. The installation of SITA BagManager will make it possible for the airport to better track each of the 7 million departing and 11 million arrival bags through their journey.

Ersel Göral, CEO of Istanbul Sabiha Gökçen International Airport, said, “As part of our expansion program, the smart use of technology will maximize our new infrastructure. It will provide our passengers a world-class experience and support our airline customers in managing their operations more efficiently. SITA’s AMS is key to delivering our ambitions – whether it is timely aircraft departures, managing the flow of passengers though our terminals or making our passengers’ journey a little easier.”

Hani El-Assaad, SITA president, Middle East, India & Africa, said, “Our focus at SITA is to deliver technology solutions that help airport operators better manage their infrastructure in a way that is both optimal and makes the journey smoother for passengers. It is with immense pride that we continue to deliver this service at Istanbul Sabiha Gökçen International Airport, one of the world’s busiest and most iconic airport hubs.”

SITA will be exhibiting at Passenger Terminal Expo, on March 26, 27 and 28, 2019, in London. To learn more about SITA’s technology and what will be on show at its booth, click here to read the show news and the interview with head of baggage, Peter Drummond.

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With a decade of experience in trade publishing, Hazel first joined UKi Media & Events in 2011 as assistant editor before progressing to editor of Business Airport International. After taking 18 months off to bring up her daughter and try her hand at marketing copywriting, she returned to UKi Media & Events in January 2018 to do what she loves best – magazine editing!

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