Passenger Terminal Today
  • News
    • A-C
      • Accessibility
      • Baggage
      • Biometrics
      • Boarding
      • Check in
      • Construction & Architecture
      • Covid-19
      • CSR
    • D-L
      • Displays & Signage
      • Expo
      • Food & Beverage
      • Ground Support
      • IT & Software
      • Lighting
      • Lounge
    • M-R
      • Operations
      • Parking
      • Passenger Experience
      • Personnel
      • Regulation & Policy
      • Retail
    • S-Z
      • Seating
      • Security
      • Self-service
      • Sustainability
      • Technology
      • Terminal
      • Wayfinding
      • Webinars
  • Opinion
  • Features
  • Online Magazines
    • Showcase 2024
    • September 2023
    • June 2023
    • April 2023
    • January 2023
    • Archive Issues
    • Subscribe Free
  • Videos
  • Webinars
  • Supplier Spotlight
  • Events
LinkedIn Facebook Twitter
  • Sign-up for Free Weekly E-Newsletter
  • Meet the Editors
  • Contact Us
  • Media Pack
LinkedIn Facebook
Subscribe
Passenger Terminal Today
  • News
      • Accessibility
      • Baggage
      • Biometrics
      • Boarding
      • Check in
      • Construction & Architecture
      • Covid-19
      • CSR
      • Displays & Signage
      • Expo
      • Food & Beverage
      • Ground Support
      • IT & Software
      • Lighting
      • Lounge
      • Operations
      • Parking
      • Passenger Experience
      • Personnel
      • Regulation & Policy
      • Retail
      • Seating
      • Security
      • Self-service
      • Sustainability
      • Technology
      • Terminal
      • Wayfinding
      • Webinars
  • Opinion
  • Features
  • Online Magazines
    1. April 2025
    2. January 2025
    3. Showcase 2025
    4. September 2024
    5. June 2024
    6. Subscribe Free
    Featured
    April 2, 2025

    April 2025 issue is now available online!

    Online Magazines By Web Team
    Recent

    April 2025 issue is now available online!

    April 2, 2025

    January 2025 issue is now available online!

    December 11, 2024

    Passenger Terminal World Showcase 2025

    November 12, 2024
  • Videos
  • Webinars
  • Supplier Spotlight
  • Events
LinkedIn Facebook
Subscribe
Passenger Terminal Today
Airport

Memphis International Airport offers new service for blind and low vision passengers

Kirstie PickeringBy Kirstie PickeringOctober 20, 20172 Mins Read

Memphis International Airport (MEM) has partnered with technology company Aira Airport Network on expanded services for blind or low-vision passengers.

Through the new program, passengers traveling to and from MEM can access the Aira Airport network powered by its Site Access technology, and connect with professional agents who act as visual interpreters. The Aira app works by wearing Aira smart glasses or via the traveler’s phone camera, enabling passengers to share views of their surroundings and interact with the agent.

With a live view of surroundings, crowd flow, signage or other objects from the traveler’s perspective, Aira agents deliver a real-time narrative to the traveler using an augmented reality dashboard. The service enables navigation through the airport and provides assistance with other tasks such as flight information, locating and identifying baggage and arranging transportation.

Kevin Phelan, vice president of Aira, said, “We’re proud to announce this partnership with an innovator like Memphis-Shelby County Airport Authority. As today’s fastest-growing assistive community for the blind or low-vision population, we focus on delivering immediate, accurate information anytime and anywhere. With the dynamic nature of traveler information, and the challenges of moving through a crowded terminal, this is a perfect fit for what we do.”

Aira provides subscription-based services to its customers, who purchase minutes similar when using a cell phone plan. However, MEM’s partnership with Aira means the airport will offer free usage of the Aira service while travelers are at the airport.

Scott Brockman, president and CEO of the Memphis-Shelby County Airport Authority, added, “We are extremely excited about this program and the additional accessibility it provides to blind and low-vision passengers.”

Share. Twitter LinkedIn Facebook Email
Previous ArticleRajiv Gandhi Airport presented with first place trophy at ACI Africa/World Annual General Assembly
Next Article Passenger pick-up charges increase at nearly half of UK airports

Related Posts

Food & Beverage

Western Sydney International invites F&B tenders ahead of 2026 opening

May 12, 20252 Mins Read
Construction & Architecture

Fresno Yosemite expands security checkpoint

May 9, 20251 Min Read
Construction & Architecture

DFW Airport and American Airlines expand Terminal F plans and increase investment to US$4bn

May 8, 20254 Mins Read
Latest News

Western Sydney International invites F&B tenders ahead of 2026 opening

May 12, 2025

Orlando International, CBP and iProov team up to offer enhanced processing for international passengers

May 12, 2025

Glasgow Airport unveils £5m electric bus fleet

May 9, 2025

Receive breaking stories and features in your inbox each week, for free


Enter your email address:


Our Social Channels
  • Facebook
  • LinkedIn
Getting in Touch
  • Sign-up for Free Weekly E-Newsletter
  • Meet the Editors
  • Contact Us
  • Media Pack
© 2025 UKi Media & Events a division of UKIP Media & Events Ltd
  • Terms and Conditions
  • Privacy Policy
  • Cookie Policy
  • Notice & Takedown Policy

Type above and press Enter to search. Press Esc to cancel.

We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits. By clicking “Accept”, you consent to the use of ALL the cookies.
Cookie settingsACCEPT
Manage consent

Privacy Overview

This website uses cookies to improve your experience while you navigate through the website. Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. We also use third-party cookies that help us analyze and understand how you use this website. These cookies will be stored in your browser only with your consent. You also have the option to opt-out of these cookies. But opting out of some of these cookies may affect your browsing experience.
Necessary
Always Enabled

Necessary cookies are absolutely essential for the website to function properly. These cookies ensure basic functionalities and security features of the website, anonymously.

CookieDurationDescription
cookielawinfo-checbox-analytics11 monthsThis cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Analytics".
cookielawinfo-checbox-functional11 monthsThe cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional".
cookielawinfo-checbox-others11 monthsThis cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Other.
cookielawinfo-checkbox-necessary11 monthsThis cookie is set by GDPR Cookie Consent plugin. The cookies is used to store the user consent for the cookies in the category "Necessary".
cookielawinfo-checkbox-performance11 monthsThis cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Performance".
viewed_cookie_policy11 monthsThe cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. It does not store any personal data.

Functional

Functional cookies help to perform certain functionalities like sharing the content of the website on social media platforms, collect feedbacks, and other third-party features.

Performance

Performance cookies are used to understand and analyze the key performance indexes of the website which helps in delivering a better user experience for the visitors.

Analytics

Analytical cookies are used to understand how visitors interact with the website. These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc.

Advertisement

Advertisement cookies are used to provide visitors with relevant ads and marketing campaigns. These cookies track visitors across websites and collect information to provide customized ads.

Others

Other uncategorized cookies are those that are being analyzed and have not been classified into a category as yet.

SAVE & ACCEPT