Melbourne Airport has installed moving walkways inside Terminal 4, in response to overwhelming feedback from domestic travelers.
According to chief of aviation Andrew Gardiner, the airport is focused on improving the traveler experience and hopes the infrastructure upgrade would deliver a great outcome for passengers.
“We know a lot of our travelers feel the walk along Pier G is too long, so we have added the travelators to reduce stress on passengers who may have difficulty walking long distances,” Gardiner said.
“Airports can be stressful environments and we are determined to invest in making the entire passenger journey, from the freeway to runway, as easy and comfortable as possible.”
The moving walk technology, provided by thyssenkrupp Elevator, is known as iwalk and according to the company’s Victorian NI/MOD sales manager, Rahebul Hasan, it represents a new industry benchmark.
“The modular space-saving concept facilitates planning, integration and operation without compromising usability. With the pit-less floor mounted option, the iwalk is ideal for existing structures as per this Terminal 4 project,” Hasan explained.
“For passengers traveling with luggage and trolleys, it offers greater safety and comfort and the iwalks can be reversed to suit inbound and outbound passenger movement. Fewer components and low energy consumption complete this sustainable product’s ground-breaking engineering.”
Melbourne Airport is also expanding its bathroom amenities inside Terminal 4.
