Veovo has introduced its Virtual Queueing and Passenger Density Management products to support social distancing at airports.
The products will help airports manage physical distancing measures as they reopen, and passengers start flying again.
They use movement monitoring and machine learning to offer real-time and predictive passenger density and movement insights for live situational awareness and future planning.
Virtual Queueing enables travelers to pre-book a slot at airport checkpoints rather than waiting in line.
Airports can control queue entry, prevent too many people from congregating in one area and evenly distribute passengers across checkpoints.
Passenger Density Management monitors crowd density in queues and spaces, letting airports take action if social distancing limits are at risk of being breached.
It uses Internet of Things sensors with machine learning and an alert framework to give a detailed view of how people move and dwell.
Live heatmaps and dashboards give a reliable breakdown of the current situation, triggering tailored alarms and automated actions if density thresholds are exceeded.
Recommendations to limit crowding can include capping entry to busy escalators or stairwells, adjusting security lane openings, changing call-to-gate times, updating digital signage or distributing gate and baggage gate allocations.
James Williamson, CEO of Veovo, said, “To safely manage crowding, operators need accurate, timely data. By accommodating new social distancing needs in our solution, we enable safe and proactive planning to reduce crowds and to make sanitation and disinfection programs more effective.”