Aer Lingus has launched its Express Bag Drop service at Dublin Airport, enabling travelers to self tag and check in their bags once they have printed their boarding pass or downloaded it to a mobile device.
The Aer Lingus check-in area at Dublin Airport features 40 self-service Express Bag Drop kiosks that are available to all Aer Lingus passengers.
Mike Rutter, chief operating officer, Aer Lingus, said, “Aer Lingus has invested heavily over the last 24 months in improving guest experience. Our latest innovation, the new Express Bag Drop, cuts the time our guests need to spend in the check-in area by at least 66%. I would urge all our guests to check-in in advance so they can experience this time-saving, stress-busting service.
“The installation project has been the largest single installation in Western Europe. It allows us to continue to grow the Aer Lingus business as we announce further exciting US and European routes because it delivers an effective 200% increase in check-in capacity. We began piloting Express Bag Drop kiosks some months ago and already the feedback from our guests has been very positive.”
