Baggage collection and check-in service available for Schiphol passengers

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Travelers flying from Amsterdam Airport Schiphol in the Netherlands with Turkish airline Corendon can now have their hold luggage collected from their home or hotel and checked-in, so that the next time they see it is on the baggage reclaim belt in arrivals.

Operated by Dutch postal operator PostNL, the baggage-collection service was first trialled in early 2017 and involved a postal worker collecting the luggage at a specified time and then delivering it to the airport for collection by the passenger.

Thanks to the self-service bag drop technology from Scarabee, the postal worker is now able to scan the passengers bag tag and boarding pass, have it verified via the Schiphol systems with the relevant airline, and check-in the luggage for them. As a result, more airlines and passengers will soon be able to use the service.

Michael Tan, CEO of the Scarabee Aviation Group, said, “The step from ‘self-service bag drop’ to ‘online bag drop’ is an important innovation in the travel process. The cooperation between Schiphol airport, PostNL and Scarabee results in more choice for the passenger with a carefree journey in prospect. The passenger can get on board knowing that his or her suitcase is in good hands.”

Liesbeth Kaashoek, director of parcels and logistics at PostNL, said, “By working together to professionalize the baggage service, Schiphol, Scarabee and PostNL ensure that the process is even smoother. In addition, we relieve the burden from travelers and offer them convenience.

“We see, for example, that 40% of the users of the baggage service are switching to public transportation. Traveling to the airport without suitcases should be a natural choice.”

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Dan originally joined Passenger Terminal World in 2014 having spent the early years of his career in the recruitment industry. As online editor, he now produces daily content for the website and supports the editor with the publication of each exciting new issue. When he’s not reporting on the latest aviation news, Dan can be found on the golf course or apprehensively planning his next DIY project.

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