A British-Dutch start-up firm called FastTrack has launched its new hold baggage tracking solution to prevent the loss of luggage.
IATA statistics claim that around 22 million items of luggage are lost each year, the equivalent of five items of luggage per Boeing 747 flight. The Eviate eTrack solution aims to solve this problem by supplying passengers with a device that is linked to existing travel systems worldwide. This means that both the passenger and airline would be capable of locating an item of luggage.
As well as emitting its location, the eTrack solution sends the owner a message as soon as the suitcase is loaded onto the luggage carousel and also indicates whether it has been opened during the journey. The device has been developed in association with KLM, Air France, Saudia Airlines, KPN and Samsonite.
David van Hoytema, co-founder of FastTrack, said, “After two years of intensive research and development we are proud to be able to offer our airline independent Eviate eTrack starting today.”
Ryanne van der Eijk, chief customer experience officer at KLM, said, “It’s a great product that takes the stress out of travel with baggage, because it allows passengers to track their baggage easily and quickly. We are looking forward to offering this product to our Flying Blue customers.”