ALD and Swissport to open premium lounge in London Heathrow T3

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Airport Lounge Development (ALD), a subsidiary of lifestyle benefits firm Collinson Group, has partnered with cargo handling provider Swissport to develop a new passenger lounge in Terminal 3 (T3) at London Heathrow Airport.

Situated near Gate 9, Club Aspire will open to the public in October 2016, which will coincide with a number of new airlines operating from T3, including Delta Air Lines, Philippine Airlines and Garuda Indonesia.

Key features of the premium lounge include business traveler services such as complimentary wi-fi, charging points and desk areas; a dedicated snooze area with lounger seats; a quiet zone; multimedia tables, enabling travelers to access news and play games; a full Bliss Spa, where travelers can enjoy a range of massages, manicures and other pamper treatments; and on-site showers, toilets and baby change areas.

Club Aspire will accommodate more than 120 passengers and will be available to premium airline passengers of participating airlines; cardholders of Collinson’s lounge membership programs including Priority Pass, LoungeKey and Lounge Club; and day pass customers purchasing access directly via Swissport’s website.

Club Aspire’s best-of-British food menu will include complimentary breakfast rolls, a salad bar, deli counter and children’s options. A premium menu with full meals will also be available for a small charge. Drink options will include complimentary premium brand alcoholic and non-alcoholic drinks, along with specialty teas and coffees. Customers will be offered complimentary Prosecco as an introductory offer for the three months following the launch.

Errol McGlothan, director, ALD said, “We’re excited by the opportunity to offer our Club Aspire product to T3 travelers just one year after being overwhelmed by the response of customers to our product at Heathrow Terminal 5. Club Aspire is designed around the needs of the business traveler and offers choice to independent travelers looking to make the perfect start to their journey.”

Shaun Weston, travel services director, Swissport, said, “Swissport’s lounge offerings have grown steadily in popularity with the Aspire brand since it launched in 2012, and now covers many global destinations. The opening of Club Aspire gives us a presence in one of the world’s most popular airport terminals and is another step forward for Swissport and the Aspire brand. We’re pleased to have been able to combine our operational expertise with that of ALD to create another world-class lounge facility.”

Stephen Wilkinson, property director, London Heathrow Airport, said, “Following the success of ‘Aspire, the Lounge and Spa at LHR T5’, we are delighted to be bringing the same experience to T3 with Club Aspire. We are always looking for new ways for our customers to receive the very best experience when they fly, and we hope they enjoy the newest independent lounge we have to offer.”

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Helen has worked for UKi Media & Events for nearly a decade. She joined the company as assistant editor on Passenger Terminal World and since progressed to become editor of five publications, covering everything from aviation, logistics and e-commerce to meteorology. She has a love for travel and property and has redeveloped three houses in three years. When she’s not editing magazines, she’s running around after her two boys and their partner in crime, Pete the pug.

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