Star Alliance, one of the world’s largest global airline alliances, has opened a new premium lounge experience at Amsterdam Airport Schiphol in the Netherlands.
The new Star Alliance Lounge will welcome eligible first and business class passengers and Star Alliance Gold Card holders, as well as eligible paid lounge members of the Air Canada Maple Leaf Worldwide Club and United Club programs. The lounge is located airside in the Departures 2, Schengen Area, with easy access to the departure gates for Alliance member carrier flights.
All Star Alliance branded lounges are designed to provide a unique local experience. Working with D-Dock, an Amsterdam-based architectural design firm, Star Alliance has looked to infuse the local essence of Amsterdam into the new lounge. The elegant and contemporary design is inspired by the ever-changing Dutch landscape and features furniture creations and decoration pieces of original Dutch design.
Free wi-fi is available throughout the lounge, and a mix of standard and USB power outlets ensure that customers can recharge their electronic devices.
Facilities include a luggage storage area, individual work booths, communal work table, dining area, bar area, relaxation area and a wine bar. Amenities feature a serviced bar during afternoon hours, beer on tap, a complimentary buffet with hot and cold meal options, flight information, business services such as printing and scanning, complimentary reading material and personal care amenities upon request.
The lounge can accommodate up to 150 guests and will open daily from 5.30am to 9.30pm, depending on flight schedules.
Christian Draeger, vice president customer experience, Star Alliance, said, “Star Alliance has set itself the overall goal of improving the customer’s travel experience. Offering a premium lounge product is an integral part of this strategy. Our new Amsterdam Lounge expands the network of Star Alliance branded lounges to eight and offers our customers flying from ‘De Dam’ a state-of-the-art lounge experience.”
At Schiphol, Star Alliance has partnered with Aspire Netherlands (A Swissport company),which also developed and operates the adjacent common use Aspire Lounge, and Royal Schiphol Group, in creating the first dedicated alliance lounge at the airport.
Andre van den Berg, chief commercial officer of Royal Schiphol Group, said, “We are committed to providing our passengers with a carefree and enjoyable travel experience. The Star Alliance Lounge is an attractive addition to the offering at Schiphol airport, which contributes positively to our customer proposition and allows passengers to take joy in their journey already before they board their flight.”
The lounge primarily serves eligible customers departing on flights operated by Adria Airways, Aegean Airlines, Austrian Airlines, LOT Polish Airlines, Lufthansa, SAS, Swiss, and TAP Air Portugal.