Orlando International deploys crowd monitoring system

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Orlando International Airport has announced that it is participating in a pilot program to monitor crowd density within the airport.

Greater Orlando Aviation Authority (GOAA) is collaborating with Synect to install an Evenflow Crowd Radar system that measures the number of people at the gate areas and delivers the information via digital signs and custom lights throughout the facility.

Variable light intensity and color-coded messaging provides travelers real-time data so they can make decisions on when to proceed to their gate, where to sit and how to maintain social distancing while transiting the airport.

“While we are encouraged by increasing passenger traffic, we know the responsibility to maintain our guests’ well-being increases as well,” said Phil Brown, GOAA CEO. “This new system will hopefully help passengers make informed decisions and reduce the anxiety that accompanies travel during these challenging times.”

Long term airport innovation partner Synect created Evenflow Crowd Radar to empower passengers with information, increase passenger confidence and decrease passenger anxiety.

“Evenflow Crowd Radar uses behavioral science to make the airport safer for passengers, employees, and the public,” Yahav Ran, CEO of Synect, said. “We’re proud to be working with the Greater Orlando Aviation Authority and a team of leading scientists to demonstrate how visual communication drives compliance and promotes healthier passenger behavior.”

The system became operational on November 20, 2020, and is being tested at gates 101-109. The pilot period will last for several months, after which the data will be analyzed and GOAA will evaluate whether to deploy the technology airport-wide.

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Helen has worked for UKi Media & Events for nearly a decade. She joined the company as assistant editor on Passenger Terminal World and since progressed to become editor of five publications, covering everything from aviation, logistics and e-commerce to meteorology. She has a love for travel and property and has redeveloped three houses in three years. When she’s not editing magazines, she’s running around after her two boys and their partner in crime, Pete the pug.

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