Heathrow Airport rolls out high-speed passenger wi-fi across all terminals

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London Heathrow Airport has launched a high-speed wi-fi service in partnership with Boingo, providing passengers at all terminals with speeds of up to 100Mbps.

Whether it’s booking last-minute travel insurance, pre-ordering groceries for the return home or streaming cartoons, passengers will have no time limit when browsing at the airport.

The new service uses Passpoint1 technology to deliver a next generation, secure wi-fi experience and will enable travelers to seamlessly roam between wi-fi and cellular for a better-connected experience. Investments have been made to upgrade the wireless network across the airport, ensuring bandwidth capacity, and Boingo has installed two new high-speed internet links at the airport as part of the service overhaul.

Passengers who are already members of the Heathrow Rewards loyalty program can earn 100 points by signing in to the new wi-fi with their Rewards account.

John Arbuckle, head of property at Heathrow, said, “Whether passengers are streaming, browsing or working on the go, we’re excited to improve their connectivity experience with the latest generation of Boingo’s award-winning wi-fi. This is just one of many initiatives that Heathrow has invested in to serve and delight our 80 million passengers, making Heathrow a world-class airport.”

Dawn Callahan, chief marketing officer at Boingo, said, “Passpoint is a wi-fi game-changer that facilitates a seamless, secure and fast connected experience for Heathrow passengers. We’re proud to introduce the technology at the busiest airport in Europe and launch easy-to-use, high-speed wi-fi that travelers now expect.”

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Dan originally joined Passenger Terminal World in 2014 having spent the early years of his career in the recruitment industry. As online editor, he now produces daily content for the website and supports the editor with the publication of each exciting new issue. When he’s not reporting on the latest aviation news, Dan can be found on the golf course or apprehensively planning his next DIY project.

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