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Personnel

Fraport partners with Quintiq to install workforce management software

Helen NormanBy Helen NormanJanuary 21, 20152 Mins Read

Fraport, the operator for Frankfurt Airport in Germany, has announced that it has implemented Quintiq’s software platform to speed up its winter workforce deployment. The software by Quintiq is expected to help Fraport reduce costs during winter through real-time workforce and vehicle management.

During intense winter conditions, Frankfurt’s runways need to be cleared of snow within minutes and this can require up to 200 specially trained staff being deployed for the operation of high-performance equipment. Prior to the software being implemented, this process was carried out manually based on data gathered from the German weather service. Employees were assigned to a task approximately 16 hours prior to deployment. The Quintiq software allows Fraport’s operation managers to deploy staff in real-time with a dashboard view of staffing levels and the status of employees and vehicles.

Dr Roland Krieg, chief information officer for Fraport, said, “Manual and time-consuming planning tasks amounted to significant costs in winter. The architecture of Quintiq’s software allowed our requirements to be modeled on the basis of industry-specific functionalities. This enables us to be extremely versatile as the solution provides staffing options that can quickly be employed, allowing us to organize our winter support services more efficiently.”

Arjen Heeres, chief operating officer for Quintiq, said, “Helping Fraport solve this puzzle for Germany’s largest commercial airport is further testament to Quintiq software’s capabilities in optimizing complex planning and the company’s role as a market leader in aviation operations planning and optimization. This solution will make Frankfurt Airport’s operations more efficient by reducing time spent planning and this will lead to significant cost savings, in addition to improving the airport’s response time to disruptions.”

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