Passenger Terminal Today
  • News
    • A-C
      • Accessibility
      • Baggage
      • Biometrics
      • Boarding
      • Check in
      • Construction & Architecture
      • Covid-19
      • CSR
    • D-L
      • Displays & Signage
      • Expo
      • Food & Beverage
      • Ground Support
      • IT & Software
      • Lighting
      • Lounge
    • M-R
      • Operations
      • Parking
      • Passenger Experience
      • Personnel
      • Regulation & Policy
      • Retail
    • S-Z
      • Seating
      • Security
      • Self-service
      • Sustainability
      • Technology
      • Terminal
      • Wayfinding
      • Webinars
  • Opinion
  • Features
  • Online Magazines
    • Showcase 2024
    • September 2023
    • June 2023
    • April 2023
    • January 2023
    • Archive Issues
    • Subscribe Free
  • Videos
  • Webinars
  • Supplier Spotlight
  • Events
LinkedIn Facebook Twitter
  • Sign-up for Free Weekly E-Newsletter
  • Meet the Editors
  • Contact Us
  • Media Pack
LinkedIn Facebook
Subscribe
Passenger Terminal Today
  • News
      • Accessibility
      • Baggage
      • Biometrics
      • Boarding
      • Check in
      • Construction & Architecture
      • Covid-19
      • CSR
      • Displays & Signage
      • Expo
      • Food & Beverage
      • Ground Support
      • IT & Software
      • Lighting
      • Lounge
      • Operations
      • Parking
      • Passenger Experience
      • Personnel
      • Regulation & Policy
      • Retail
      • Seating
      • Security
      • Self-service
      • Sustainability
      • Technology
      • Terminal
      • Wayfinding
      • Webinars
  • Opinion
  • Features
  • Online Magazines
    1. April 2025
    2. January 2025
    3. Showcase 2025
    4. September 2024
    5. June 2024
    6. Subscribe Free
    Featured
    April 2, 2025

    April 2025 issue is now available online!

    Online Magazines By Web Team
    Recent

    April 2025 issue is now available online!

    April 2, 2025

    January 2025 issue is now available online!

    December 11, 2024

    Passenger Terminal World Showcase 2025

    November 12, 2024
  • Videos
  • Webinars
  • Supplier Spotlight
  • Events
LinkedIn Facebook
Subscribe
Passenger Terminal Today
Operations

APC kiosks added at George Bush and Hobby airports

Helen NormanBy Helen NormanJanuary 9, 20152 Mins Read

Houston City Council has approved a US$1.38m proposal to purchase 45 self-service kiosks that will expand the Automatic Passport Control (APC) systems at George Bush Intercontinental and Hobby airports.

An additional 32 APC kiosks will be installed at Bush Intercontinental and 14 at Hobby Airport by the end of 2015 that will improve traveller facilitation and security of international with the goal of allowing 80% of international passengers to move through the process in 30 minutes or less.

The additional kiosks join the 20 already in use at Bush Intercontinental. The new technology significantly shortens the length of time required to clear the required CBP processing steps, reducing the average wait time by approximately 30%.

US and Canadian citizens and other eligible international passengers simply place their passport on the scanning pad located on the kiosk and then provide answers to a series of basic questions. That data is then sent electronically to one of the screening officers on duty, minimizing both the effort required from the passenger and the chance for mistaken information to enter the system. Passengers do not need to register in advance for the service.

The additional kiosks will enhance the level of customer service for the growing international passenger numbers at Bush Intercontinental and, soon Hobby Airport, where a new five-gate, US$156m terminal is scheduled to open by October 2015.

“The APC expansion effort is a continuation of the Houston Airport System (HAS) deploying technologies throughout the airports in an effort to serve its customers,” said Bryan Helaire, assistant director for applications and support for HAS. “The new kiosks will have biometric scanners that will enable CBP to process Visa Waiver eligible and lawful permanent resident passengers. Over a dozen North American Airports are currently utilizing APC kiosks.”

CBP data shows that since the 20 current kiosks were added in January 2014, the average wait time was 21 minutes, even as the number of international travelers being processed grew. HAS saw nearly 9 million international passengers in 2013, and approximately 10 million in 2014.

Share. Twitter LinkedIn Facebook Email
Previous ArticleAl Jaber Group wins Abha Airport development project
Next Article Parking changes implemented at Aberdeen International

Related Posts

Airport

London Gatwick launches UK’s first airport economic zone

May 21, 20252 Mins Read
Security

Ontario International initiative finds use for toiletries that don’t travel

May 21, 20252 Mins Read
Biometrics

EU and UK to cooperate on e-gate use

May 20, 20251 Min Read
Latest News

London Gatwick launches UK’s first airport economic zone

May 21, 2025

Ontario International initiative finds use for toiletries that don’t travel

May 21, 2025

PTE WORLD: Interview with Aude Ferrand, chief commercial officer of TAV Airports

May 20, 2025

Receive breaking stories and features in your inbox each week, for free


Enter your email address:


Our Social Channels
  • Facebook
  • LinkedIn
Getting in Touch
  • Sign-up for Free Weekly E-Newsletter
  • Meet the Editors
  • Contact Us
  • Media Pack
© 2025 UKi Media & Events a division of UKIP Media & Events Ltd
  • Terms and Conditions
  • Privacy Policy
  • Cookie Policy
  • Notice & Takedown Policy

Type above and press Enter to search. Press Esc to cancel.

We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits. By clicking “Accept”, you consent to the use of ALL the cookies.
Cookie settingsACCEPT
Manage consent

Privacy Overview

This website uses cookies to improve your experience while you navigate through the website. Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. We also use third-party cookies that help us analyze and understand how you use this website. These cookies will be stored in your browser only with your consent. You also have the option to opt-out of these cookies. But opting out of some of these cookies may affect your browsing experience.
Necessary
Always Enabled

Necessary cookies are absolutely essential for the website to function properly. These cookies ensure basic functionalities and security features of the website, anonymously.

CookieDurationDescription
cookielawinfo-checbox-analytics11 monthsThis cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Analytics".
cookielawinfo-checbox-functional11 monthsThe cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional".
cookielawinfo-checbox-others11 monthsThis cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Other.
cookielawinfo-checkbox-necessary11 monthsThis cookie is set by GDPR Cookie Consent plugin. The cookies is used to store the user consent for the cookies in the category "Necessary".
cookielawinfo-checkbox-performance11 monthsThis cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Performance".
viewed_cookie_policy11 monthsThe cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. It does not store any personal data.

Functional

Functional cookies help to perform certain functionalities like sharing the content of the website on social media platforms, collect feedbacks, and other third-party features.

Performance

Performance cookies are used to understand and analyze the key performance indexes of the website which helps in delivering a better user experience for the visitors.

Analytics

Analytical cookies are used to understand how visitors interact with the website. These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc.

Advertisement

Advertisement cookies are used to provide visitors with relevant ads and marketing campaigns. These cookies track visitors across websites and collect information to provide customized ads.

Others

Other uncategorized cookies are those that are being analyzed and have not been classified into a category as yet.

SAVE & ACCEPT