Eindhoven Airport in the Netherlands has introduced a number of self-service bag drop terminals to help expedite the departure process for Transavia and Ryanair passengers. The Scan&Fly terminals have been installed by baggage-handling specialists Type22.
Joost Meijs, managing director for Eindhoven Airport, said, “Eindhoven Airport is always eager to fulfil our customer’s wishes and needs. In our self-service bag drop area, passengers are welcomed by our ground staff before they check in their hold baggage themselves. This is faster than the traditionally check-in desks. We believe that this is the future of the check-in process at airports.”
Ivar van der Smaal, project manager for Eindhoven Airport, said, “We wanted to improve the passenger experience at Eindhoven Airport with self-service bag drop technology and chose Scan&Fly because of its user friendliness and its smart retro-fit design.
“An instruction video and signage make sure that passengers are well prepared. We created a preparation area where we prepare the passengers before they start with the self-service bag drop experience. This ensures fast self-service times and increases the airport’s terminal capacity.”