Cambodia’s international airports move to Amadeus cloud platform to meet the needs of travelers 

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Cambodia Airports, an affiliate of VINCI Airports and the developer and operator of the Kingdom’s three international airports, has deployed the Amadeus Flow fully integrated cloud platform for airport passenger services to rapidly deploy new passenger handling capacity via the internet as needed.

With the new approach, Cambodia Airports can also temporarily reallocate resources not in use. One example would be redistributing airline services between terminals, because the check-in desks and gates will no longer be tied to legacy fixed networks at specific points in the terminal.

Amadeus Flow’s open architecture is future-ready, laying the foundations for the deployment of innovations such as biometrics, contactless and self-service technologies as required.

Hervé Bonin, general manager, Phnom Penh International Airport, commented, “Passengers expect a smooth experience, and moving to the cloud with Amadeus means we can deliver that now and into the future. Sharing our long-term vision, Amadeus is the right partner to take care of this complexity behind the scenes so we can easily deploy new innovations that place our customers, passengers and airlines at the very heart of our airport model. Combining this leading technology with recent key investments in facilities upgrades, our platforms are well prepared to welcome the next growth stage.”

Sarah Samuel, head of airport IT, APAC, Amadeus, added, “Airports are at a crossroads when it comes to investment in technology to meet the needs of travelers: should they embrace cloud computing or continue to do things how they’ve always been done? At Amadeus we believe the airport industry has reached a tipping point, with the pandemic significantly accelerating the move to the cloud. This provides a number of opportunities for airports as we apply new innovations like biometrics to rebuild a better industry. We are delighted to partner with Cambodia Airports and look forward to working closely to realize their strategic vision and to address new challenges and opportunities over the long term.”

Cambodia Airports is the largest airport group in Cambodia, with major hubs in Phnom Penh, Siem Reap and Sihanoukville.

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With over a decade of experience as a business and technology journalist working in B2B publishing, Hazel first joined UKi in 2011. After taking 18 months off to bring up her daughter and try her hand at marketing copywriting, she returned in January 2018 to do what she loves best – magazine editing! She is now the editor of UKi's Passenger Terminal World and Parcel and Postal Technology International magazines.

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