Rockwell installs common-use self-service technologies at YYC Calgary International

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IT provider Rockwell Collins has completed the installation of its common-use self-service technology in the new C$1.6bn (US$1.2bn) international terminal at YYC Calgary International Airport in Canada.

The new systems include Rockwell’s ARINC common-use passenger processing solution (CUPPS) and ARINC self-service kiosks. The company will also provide 24-7 IT support services for the passenger processing systems and related technologies.

Bernie Humphries, vice president, operations for the Calgary Airport Authority, the airport operator, said, “Over the last decade, YYC has seen a consistent increase in passenger volumes and over that period an increased need and desire for self-service technologies to process passengers. When it came to ensuring a seamless passenger experience in our new international terminal, we wanted to ensure positive and streamlined processes for our guests. This meant looking at our existing common use passenger process solution and finding ways to enhance it in our new facility, which has a strong emphasis on self service.”

Christopher Forrest, vice president, airport systems at Rockwell Collins, said, “Passengers are increasingly embracing self-service technologies to speed their travel time. The ARINC technologies at YYC provide the foundation for the airport’s commitment to enabling self-service travel. The new terminal positions YYC to handle passengers’ needs today and for decades to come.”

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Helen has worked for UKi Media & Events for nearly a decade. She joined the company as assistant editor on Passenger Terminal World and since progressed to become editor of five publications, covering everything from aviation, logistics and e-commerce to meteorology. She has a love for travel and property and has redeveloped three houses in three years. When she’s not editing magazines, she’s running around after her two boys and their partner in crime, Pete the pug.

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