SITA self-service and common-use systems in operation at Cancun Airport T4

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Air transport IT provider SITA has completed the installation of 36 SITA AirportConnect self-service check-in kiosks and 104 common-use workstations for check-in and boarding in the newly opened Terminal 4 (T4) facility at Cancun International Airport in Mexico.

The passenger systems will run on SITA AirportConnect Open, the common-use platform that allows any airline to use any agent desk, gate position or self-service kiosk. This allows the airport to organize passenger processing most efficiently. SITA’s Airport Management solution is already used at Cancun and will now manage operations across all four terminals. This solution provides the airport operator, ASUR, with real-time data to better anticipate, plan and control operations, assigning assets and resources more effectively.

SITA AirportVision, the company’s flight information display system, will also be used in T4 to provide real-time updates to passengers throughout the check-in and boarding areas.

Adolfo Castro, CEO, ASUR, said, “The opening of the new T4 here at Cancun is an exciting development and SITA has been our trusted partner on the journey to get here. The design and integrated technologies provided by SITA will ensure that our passengers will enjoy a smooth and relaxed journey through the airport while our airlines will find it easy to operate here.”

Elbson Quadros, SITA vice president, Latin America, said, “This new terminal will provide extra capacity as Cancun continues to grow as a destination. In addition, the technology that ASUR has chosen from SITA will provide extra flexibility and maximize the new space available. Passengers will have the option to use self-services that will speed up their journey while the extensive and high standard flight information displays will keep them informed along the way. SITA looks forward to further growth and success with ASUR at Cancun International Airport.”

ASUR operates 10 airports across Mexico and the Caribbean that together serve close to 30 million passengers a year. Cancun International is the largest of ASUR’s airports and in September 2017 was named ‘Mexico & Central America Leading Airport 2017’ at the World Travel Awards. 

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Dan originally joined Passenger Terminal World in 2014 having spent the early years of his career in the recruitment industry. As online editor, he now produces daily content for the website and supports the editor with the publication of each exciting new issue. When he’s not reporting on the latest aviation news, Dan can be found on the golf course or apprehensively planning his next DIY project.

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