Sydney Airport customers can now navigate their way through T1 International, T2 and T3 domestic terminals and parking lots using wayfinding app Apple Maps.
The app helps passengers find facilities and services inside the terminal such as restrooms, parents’ rooms, elevators and shops, and see their current location with indoor positioning.
The launch of Apple Maps is part of Sydney Airport’s open data strategy and growing the airport’s customized technology offering.
This additionally includes the recently launched self-service check-ins at T1 international, the introduction of a real-time queue measurement system and the soon-to-commence biometrics trial.
Geoff Culbert, CEO at Sydney Airport, said, “We’re focused on finding innovative ways to improve the Sydney Airport experience for our passengers and empowering them to control their own journey. Using the latest technology, customers can find the facilities they need in the palm of their hand.
“Partnering with pioneering tech industry leaders plays a key role in our digital strategy and we’re excited to bring in-terminal Apple Maps to our customers.
“We want to assist passengers through the digital channels that they are most familiar with and already frequently use. This is an exciting addition to our digital wayfinding offering that already includes Chinese navigation app Baidu Maps, as well as Google Maps.”