Changi Airport has two major projects underway aimed at enhancing the passenger experience. Passenger Terminal World talks to Jayson Goh, senior vice president, airport operations management at Changi Airport Group, about the airport’s progress
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Work started yesterday (January 22) on the construction of a second immigration hall and baggage…
Interaction via social media is a growing trend the world over. How can airports maximize the effectiveness of their social media channels to create a more personalized experience for their passengers?
Steve Johnson, CEO of HMSHost, speaks to Passenger Terminal World about his predictions for the future of the airport terminal and how the journey has progressed so far