This week the UK Civil Aviation Authority (CAA) published its latest UK Aviation Consumer Survey which found that passengers’ overall satisfaction with flying had fallen to 83%. We want to know, what had the satisfaction rate been previously?
Dan originally joined Passenger Terminal World in 2014 having spent the early years of his career in the recruitment industry. As online editor, he now produces daily content for the website and supports the editor with the publication of each exciting new issue. When he’s not reporting on the latest aviation news, Dan can be found on the golf course or apprehensively planning his next DIY project.