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Passenger Terminal World speaks to Graeme Ferguson, business development director, Manchester Airports Group, about how the company is successfully operating airport lounges in the UK and USA, and the opportunities for airports to provide their own competitive lounge service

Martijn Steur at Kinetic Consultancy explains how changing consumer behavior is increasing the demand for better food and beverage options in the terminal

Following the tragic terrorist attack at Zaventem Airport in Brussels in March, Yves Duguay, president of security consultancy HCiWorld, outlines what more can be done to improve security within the airport’s operational environment