The latest scientific research, music and the art of nudging are all being employed by innovative airports to influence passenger flow and behavior
Written by Marisa Garcia
Search Results: waiting (430)
Wilson Rayfield, AIA, LEED AP, executive vice president of aviation at Gresham, Smith and Partners, looks at passenger flow at airports and what can be done to prevent gridlock.
Timo Rissanen, head of Helsinki ground experience at Finnair, and Tuğberk Duman, project manager for Futurice, share some of their findings from a facial recognition check-in trial currently taking place at Helsinki Airport in Finland
Dutch airport operator Royal Schiphol Group will increase the number of security staff at Amsterdam…
German airport operator Fraport has completed the installation of a new state-of-the-art convex video wall…
James McEwan, deputy managing director of out-of-home media firm PSI, speaks to Passenger Terminal World about how developments in global air travel are giving rise to new opportunities for brands and retailers to reach travelers
A A$10m (US$7.5m) upgrade of Townsville Airport on the east coast of Australia has begun…
Fiona Tindall, head of domestic retail at marketing agency Blackjack Promotions, explains the benefit of using experienced airport personnel such as brand ambassadors to collect real-time feedback from passengers
Hainan Airline’s International Lounge is set to welcome its first guests next month at Beijing…
Stewart Steeves, CEO of LaGuardia Gateway Partners, the consortium responsible for the redevelopment of LaGuardia Airport in New York, speaks to Passenger Terminal World about the upcoming project and its impact on ongoing operations