Blip Systems, a provider of passenger flow and data management software, has implemented its BlipTrack queue management solution at Bergen Airport in Norway.
The solution enables the operator to accurately measure and predict how many people are waiting in line at various touchpoints throughout the airport, helping to facilitate a streamlined airport experience.
Øystein Skaar, airport director at Avinor, the operator of Bergen Airport, said, “We want to make traveling easier for our passengers. The implementation of BlipTrack will help ensure that passengers experience a quick and easy passage through this stage of the journey, and significantly increase the opportunity for a positive experience throughout the airport.”
Avinor plans to share the information generated by BlipTrack with passengers, which will reduce stress levels associated with queuing by creating realistic expectations.
Preben Andersen, sales manager at BLIP Systems, said, “With the new installation at Bergen Airport, BlipTrack has proven to be an effective platform to provide visibility on resource effectiveness for greater processing efficiency and improved passenger experience. We look forward to continuing to be part of Avinor´s ongoing plan in having Europe’s most progressive and service-minded airports.
