Canine volunteers to enhance passenger experience at Calgary Airport

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Airport operator Calgary Airport Authority (CAA) has launched a new program featuring canine companions to enhance the passenger experience at Calgary International Airport in Canada.

Pre-Board Pals, a collaboration between CAA and the Pet Access League Society (PALS), will see four therapy dogs per shift roaming the terminals and providing comfort to passengers and employees by encouraging hands-on therapeutic interaction.

Garth Atkinson, president and CEO for CAA, said, “Pre-Board Pals demonstrates our commitment and passion for providing an amazing airport experience at Calgary Airport. With millions of guests traveling through our airport each year, we know that our new pals will be another positive touch point for our passengers.”

Diana Segboer, executive director for PALS, said, “We have an incredible team of dogs and handlers that the passengers at Calgary International Airport are absolutely going to love.”

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Helen has worked for UKi Media & Events for nearly a decade. She joined the company as assistant editor on Passenger Terminal World and since progressed to become editor of five publications, covering everything from aviation, logistics and e-commerce to meteorology. She has a love for travel and property and has redeveloped three houses in three years. When she’s not editing magazines, she’s running around after her two boys and their partner in crime, Pete the pug.

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